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Spotify got my money but I'm not premium

Spotify got my money but I'm not premium

The process for the student campaign was half finished but spotify got paid.I could not send documents to sheerid. Now I can not verify again with sheerid and the account was not premium .How can i solve this problem? 😞
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i got this problem pls fix it

The payment was made by credit card in the morning of today, the same has already fallen on the invoice, however, is not yet premium

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