Spotify switched my subscription!

[colekliment]

So i’ve been a spotify student premium member for a while now, and I was recently just charged $15 when Spotify Premium for Students is only $5.  I went onto my account and found out that somehow Spotify switched me to the most expensive plan they have, the Family Premium Plan for $15 a month.  I never had changed my plan, and was just fine on Spotify Premium for Students.  Wondering why my account was automatically switched to this subscription plan??  

Plan

Student Premium

Country

USA

Device

iPhone XS

Operating System

(iOS 13)

[Katerina]

Hey there @colekliment,

Thanks for posting about this here in the Community!

If you've noticed any unexpected changes on your account like subscription changes, we'd recommend following the steps provided in this support site article, including reaching out to us. This way, a member of our support team can take a look behind the scenes for you.

Let us know how you get on! We'll be right here if there's anything else we can help with.