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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25253 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25253 Views
  • 19 replies
  • 0 likes

You have already redeemed this offer

PlanFreeCountryNetherlandsDeviceXiaomi mi9Operating SystemAndroid My Question or Issue3-4 Months ago I decided to start my student premium plan, I got the 3 months free for a first time user. Shortly after that I saw that my profile had changed its u...

  • Casual Listener
  • Plan Free Country Netherlands Device Xiaomi mi9 Operating System Android   My Question or Issue 3-4 Months ago I decided to start my student premium plan, I got the 3 months free for a...
  • Emilia_8
  • Community Legend
  • 1144 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1144 Views
  • 3 replies
  • 0 likes

Can't redeem my student discount

PlanStudent discount/PremiumCountryPoland My Question or IssueHiSo I have this problem, I've tried to renew my student discount but after tiping my informations in SheerID, I got message "You have already redeemed this offer.". However I see in my ba...

  • Casual Listener
  • Plan Student discount/Premium Country Poland   My Question or Issue Hi So I have this problem, I've tried to renew my student discount but after tiping my informations in SheerID, I got m...
  • Emilia_8
  • Community Legend
  • 1154 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't redeemed spotify for students

Hi, I had my spotify account for some years now, and when I know I could redeemed a student descount I went premium but, I see it has a limit but it hasn't past 4 years since I join premium with the descount and I cant get to usit again, can you help...

  • Newbie
  • Hi,   I had my spotify account for some years now, and when I know I could redeemed a student descount I went premium but, I see it has a limit but it hasn't past 4 years since I join pre...
  • Katerina
  • Spotify Legend
  • 714 Views
  • 1 replies
  • 0 likes
  • 714 Views
  • 1 replies
  • 0 likes

PREMIUM NOT WORKING

Every time I click on the student discount it keeps sending me to this link and I've waited and nothing has happened. Does anyone have any ideas??Thanks

spotify     1.jpg
  • Newbie
  • Every time I click on the student discount it keeps sending me to this link and I've waited and nothing has happened. Does anyone have any ideas?? Thanks
  • Emilia_8
  • Community Legend
  • 473 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 473 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium for Students suddenly not applied to my account

So I have had Spotify Premium for Students since I started college, and I have one semester left. For some reason, my student discount stopped applying to my account last month and I didn't get any notification or warning leading up to it, just sudde...

  • Visitor
  • So I have had Spotify Premium for Students since I started college, and I have one semester left. For some reason, my student discount stopped applying to my account last month and I didn't get any n...
  • Mario
  • Spotify Legend
  • 613 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Switched to Family from Student

I was using a Spotify student account, when I noticed that my Hulu subscription ended. When I checked the account, it is on a Family Plan. I keep trying to press the button to switch back to student, as I don't want to pay 14.99 a month, but all it s...

  • Newbie
  • I was using a Spotify student account, when I noticed that my Hulu subscription ended. When I checked the account, it is on a Family Plan. I keep trying to press the button to switch back to student,...
  • Mario
  • Spotify Legend
  • 610 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating Student ID

PlanPremium for Student but I can’t updateCountryTurkey DeviceiPhone SEOperating Systemios 13.3 My Question or IssueI am nearly using Spotify Premium for Student for 2 years. And I realised that my membership changed to normal Spotify Premium. And I ...

  • Casual Listener
  • ...checked your offer to Premium For Student , students can use for 4 years. I didn’t use Spotify Premium for Student even 2 years. And I have evidence that I am student already. Can you please help me a...
  • Mario
  • Spotify Legend
  • 1264 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 1264 Views
  • 3 replies
  • 1 likes

Superuser Contribution Paid through my debit card but account not reflecting premium status

PlanFree/PremiumCountryIndia DeviceRedmi K20Operating SystemAndroidMy Question or Issue Hi,I paid for Spotify premium through my debit card buy initially it was not done but second time when i pay it show that it was not done but money was deducted f...

  • Visitor
  •   Plan Free/Premium Country India   Device Redmi K20 Operating System Android My Question or Issue   Hi, I paid for Spotify premium through my debit card buy initially it ...
  • Mario
  • Spotify Legend
  • 754 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium not working for Hulu

I have Spotify premium as a college student and I have already activated my Hulu account but when I go to "Your services" on Spotify Google chrome, and click "start watching" under Hulu, I am redirected to Hulu where they are asking me to pay $5.99 a...

  • Newbie
  • I have Spotify premium as a college student and I have already activated my Hulu account but when I go to "Your services" on Spotify Google chrome, and click "start watching" under Hulu, I am redirec...
  • Peter
  • Spotify Legend
  • 965 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 965 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Students extension

PlanPremium for SudentsCountryNLDeviceOneplus 5, Desktop PCOperating SystemAndroid, Windows 10 My Question or IssueBack in November I requested for my Premium for Students to be extended. Now I noticed that Spotify has started deducting 9,99 instead ...

  • Casual Listener
  • Plan Premium for Sudents Country NL Device Oneplus 5, Desktop PC Operating System Android, Windows 10   My Question or Issue Back in November I requested for my Premium for Students t...
  • Mario
  • Spotify Legend
  • 633 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't reactivate Premium Student

PlanFree/PremiumCountryGermanyMy Question or IssueI have used a 3-months free trial of Spotify Premium Student 1 or 2 years ago. Now that I am verified as student I tried to get Spotify Premium Student again (not the free trial, I want to pay 5 euros...

  • Visitor
  • Plan Free/Premium Country Germany My Question or Issue I have used a 3-months free trial of Spotify Premium Student 1 or 2 years ago. Now that I am verified as student I tried to get Spotify Pre...
  • Mario
  • Spotify Legend
  • 715 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount expired prematurely

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just got an email from Spotify regarding the price increase in 2020 and it is when I realiz...

  • Visitor
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Petya
  • Community Legend
  • 818 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharged for Student Premium

PlanPremium for StudentsCountryUSDevice(Samsung Galaxy 10+, PC)Operating System(Android, Windows 10) My Question or IssueAfter looking at my payments I noticed that I got charged for Premuim rather than Student Premium. I didn't get any email about r...

  • Casual Listener
  •   Plan Premium for Students Country US Device (Samsung Galaxy 10+, PC) Operating System (Android, Windows 10)   My Question or Issue After looking at my payments I noticed that I...
  • Petya
  • Community Legend
  • 3403 Views
  • 8 replies
  • 3 likes
  • Premium for Students
  • 3403 Views
  • 8 replies
  • 3 likes

Google Home Mini

PlanPremium for StudentCountryUSDeviceSamsung Galaxy 9My Question or IssueI recently redeemed my Google Home Mini and was informed that it was being reserve for me. A while later I get an email saying my mini is ready and I follow the steps, Google h...

  • Casual Listener
  • Plan Premium for Student Country US Device Samsung Galaxy 9 My Question or Issue I recently redeemed my Google Home Mini and was informed that it was being reserve for me. A while later I get ...
  • Billy-J
  • Spotify Star
  • 674 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google home mini offer

Plan Student Country USA Device iPhone8 My Question or Issue Hi! So I reserved my google home mini a couple days and it said I would get an email about it. Unfortunately that email is inactive so is has not able to receive emails until now. When I we...

  • Visitor
  • Plan Student  Country USA  Device iPhone8      My Question or Issue Hi! So I reserved my google home mini a couple days and it said I would get an email abo...
  • Katerina
  • Spotify Legend
  • 1063 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1063 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify switched my subscription!

So i’ve been a spotify student premium member for a while now, and I was recently just charged $15 when Spotify Premium for Students is only $5. I went onto my account and found out that somehow Spotify switched me to the most expensive plan they hav...

  • Newbie
  • So i’ve been a spotify student premium member for a while now, and I was recently just charged $15 when Spotify Premium for Students is only $5.  I went onto my account and found out that s...
  • Katerina
  • Spotify Legend
  • 635 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 635 Views
  • 1 replies
  • 0 likes

Superuser Contribution I signed up for Premium for students, but my account shows Premium Family

PlanStudentCountryUnited Sates Device(iPhone 8,Windows PC)Operating System(iOS 10, Windows 10) My Question or Issue Signed up for Student, and was billed on 12/12. Now my account says Family, and my Student account will begin on 1/3. i was never bill...

  • Newbie
  •   Plan Student Country United Sates   Device (iPhone 8,Windows PC) Operating System (iOS 10, Windows 10)   My Question or Issue   Signed up for Student, and was bille...
  • Katerina
  • Spotify Legend
  • 624 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't renew my premium student plan

PlanPremiumCountryIndonesiaDeviceVivo Y53Operating SystemAndroid My Question or IssueI can't renew my premium student plan for this month, I tried to pay it through the mobile phone bill but somehow my premium still wouldn't extend its period and I d...

  • Regular
  • Plan Premium Country Indonesia Device Vivo Y53 Operating System Android   My Question or Issue I can't renew my premium student plan for this month, I tried to pay it through the mobil...
  • Katerina
  • Spotify Legend
  • 908 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 908 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Canadian university verification

PlanFreeCountry
Canada DeviceMacbook Pro Mid 2012Operating SystemMacOS Sierra My Question or IssueHi, I'm having trouble verifying my university to purchase a student premium. The school is York University, located in Toronto. It doesn't show up on t...

  • Casual Listener
  • Plan Free Country
 Canada   Device Macbook Pro Mid 2012 Operating System MacOS Sierra   My Question or Issue Hi, I'm having trouble verifying my university to purchase a student ...
  • Katerina
  • Spotify Legend
  • 5813 Views
  • 4 replies
  • 1 likes
  • Premium for Students
  • 5813 Views
  • 4 replies
  • 1 likes

Something went wrong try again or get help

Hi there,For past 3-4 days I have trying to purchase Spotify Premium but I always get the same error I am upgrading using the student discount and I have successfully verified myself as a student.But after entering card details It says Something went...

  • Visitor
  • Hi there, For past 3-4 days I have trying to purchase Spotify Premium but I always get the same error I am upgrading using the student discount and I have successfully verified myself as a student. ...
  • Emilia_8
  • Community Legend
  • 2022 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 2022 Views
  • 1 replies
  • 0 likes