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Spotify takes money out of my account

Spotify takes money out of my account

I was looking into the spotify student discount because I was in high school but little did I know it was for college students only, so it had me put in my card information before verifying I was a student so I put in my card information and it took $4.99 out of my account but I wasn't even given the subscription or approved because I'm not in college, somebody please help me find a way to get my money back please and thank you
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1 Reply

Hi, @Tobias72302!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.

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