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Student Discount verification issues. Can you help?

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Student Discount verification issues. Can you help?

Avatar of Urst
Casual Listener
2018-08-15 04:12 PM

Plan

Free/Premium

Country

Germany

 

My Question or Issue

I'm trying to renew my student status with verified unidays account, but the page does not proceed.

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Avatar of Billy-J
Spotify Star
Spotify Star
2018-08-15 04:57 PM

Question:
Student Discount verification issues. Can you help?

Answer:
Hey @Urst,

 

Sorry to hear you're having trouble with the student discount.

There's some information here which should lend a hand.

 

If that doesn't do the trick, could you try things again, using another browser/incognito mode? Also, does clearing your cache/browsing history help? If not, I'd recommend trying again with a different internet connection.

 

Let me know how you get on 😊

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Billy-J
Spotify Star
Spotify Star
2018-08-15 11:05 PM

@Urst,

 

You’re welcome. I’m glad that worked!

 

Let me know if you need anything else 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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3 Replies
Marked as solution

Avatar of Billy-J
Spotify Star
Spotify Star
2018-08-15 04:57 PM

Question:
Student Discount verification issues. Can you help?

Answer:
Hey @Urst,

 

Sorry to hear you're having trouble with the student discount.

There's some information here which should lend a hand.

 

If that doesn't do the trick, could you try things again, using another browser/incognito mode? Also, does clearing your cache/browsing history help? If not, I'd recommend trying again with a different internet connection.

 

Let me know how you get on 😊

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Avatar of Urst
Casual Listener
2018-08-15 10:57 PM

Thank you! With another browser it worked now!

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Marked as solution

Avatar of Billy-J
Spotify Star
Spotify Star
2018-08-15 11:05 PM

@Urst,

 

You’re welcome. I’m glad that worked!

 

Let me know if you need anything else 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

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