Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Student Discount verified but shows that I am not eligible

Student Discount verified but shows that I am not eligible

Ive verified and reverified my student verification process. SheerId had showed that I am eligible till the end of 2025 yet for the last 5 months Spotify has refused to recognise my validity and simply says "You are not eligible for Premium for Students" and any link I click on redirects me back to the same page.Please let me know how I can fix this.

Screenshot 2024-07-02 at 6.08.41 PM.png
Reply
1 Reply

Hey @jenneth,


Thanks for reaching out!

Have you been using your student discount for four years now? If yes, as this is the maximum amount for which an account is eligible for the discount use, it's possible that you've just reached the limit, even though you're still technically a student. To verify if this is the case you can check your receipts page.

More info regarding Premium Student can be found here.
Cheers!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts