Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Student Verification

Student Verification

Plan

Free/Premium

Country: USA

 

Device

LG V40 ThinQ

Operating System

 Android Oreo

 

I'm trying to sign-up for the student plan on spotify but the verification system says that they can't verify me so I'm not sure where to go from here. I sent in a manual one but that takes a few days. I'm wondering why I wouldn't be accepted since I really wanna start listening to music. 

 

Reply
2 Replies

Hey there @SB60,

 

Thanks for posting about this here in the Community!

 

We'd first recommend checking the following:

  • You haven’t already claimed the discount on another Spotify account. 
  • Your school is listed. If you didn’t see your school in the list during sign up, you won't be eligible right now.
  • You haven’t exceeded the 4-year limit. The discount lasts 12 months at a time, with the option to renew a maximum of 3 times as long as you're eligible.

Keep in mind that we verify your student status through a third-party service called SheerID

 

If you're having troubles with the verification process, we'd suggest taking a look at SheerID's student support page for more info.

 

Hope this helps clarify things! If there's anything else we can lend a hand with, don't hesitate to give us a shout.

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 

None of things you listed in your reply are things that I have done that would cause problems with my account. This is the first time trying to use it and my college is listed. Every time I try it just says unable to do it and problem verifying details, check details again. Idk what this means but I shouldnt have a problem. Apple verified me in an instant so im tempted to just do that instead.

Suggested posts