Student discount and changing card number

[microice]

Plan

Premium

Country

Poland

My Question or Issue

Hi,

I have subscribed student premium plan. I had changed my card number and after that my premium plan changed to normal. Is there possible to change it back for student discount?

[Luan]

Hey, @microice 
Welcome to Spotify Community and thanks for reaching out here!

The student discount is applied for 12 months and then you need to renew it. Are you sure that didn't this period end? I'll wait for your answer...

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

[microice]

Hi, @hezorg

Thanks for quick answer. Yes, I renewed it 2 months ago 🙂

[Luan · Accepted solution]

Hey again, @microice 

So, I'll suggest you to be in touch with the Customer Support to get help on it, because your case is a little strange.

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

[microice]

Hi @hezorg,

I did it and they helped me. Thanks for your interest and time 🙂

Best regards,

microice