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Student discount is associated with another account.

Student discount is associated with another account.

I closed the associated account and want to use a different account because the previous account was linked to a Facebook. Is this possible? or is the account still associated because it hasn't been the time limit for account closure. (7 days)?

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Hi @badmusictaste. Even after deleting your Facebook account your student subscription will still be tied over to that account. To get around this you will need to reach out to support so they can help get the discount transferred over to the right account.

 

To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.

Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling. Hope this helps. Please let me know if anything else comes up. Cheers!

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