Student discount payment

[mark_fedorenko]

I wanted to subscribe twice but I still don't have Premium. I was charged twice as you can see on a picture but I didn't get money back. I didn't get any confirmations ofmy paymen on my email.

[gohz]

I have the same problem, I have pay for it 3 times, and still don't get my premium, I also have recieved the confirmation email.

[realfrustration]

Same here, does anyone know how to get my money back and cancel this option (it's not available on my account)? Also will it charge me 9,99 every month like it was said in agreement?

[mark_fedorenko]

Will you help us or we will just keep paying and get nothing in return? How do I can be sure that I won't pay in vain?

[realfrustration]

Hi, for now I just found out that you can contact Spotify and ask your questions here: https://support.spotify.com/pl/contact-spotify-support/
I just contacted them myself, if I know something more I'll let you know.

[jessieolstad]

i also applied but since i'm not a current student, i start in the fall it canceled my subscription process but still charged me the 5.43 for the subscription, will it refund me? 

[realfrustration]

I've read on other student discount problems, that if there is no confirmation mail then the money will be back. I've got mine back, but I still don't know if they won't charge me next month. 

[mark_fedorenko]

How long have you been waiting on it?

[realfrustration]

One day, but it depends on the bank you're in.

[jessieolstad]

thanks everyone for the replies, the money was returned to my account...will let you know if they charge me again next month! thanks for all the replies to my question -jessie