Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24800 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24800 Views
  • 18 replies
  • 0 likes

Student Premium Trouble

I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COMPLETE PURCHASE", I was be faced of "page cannot be ...

  • Visitor
  • I bought student premium two or three days ago and everything was looking okey but my account is still free. I added mail which is incoming mail to me from spotify on attachments. When i clicked "COM...
  • user-removed
  • Not applicable
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Re: Charged for something i didnt buy

Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to a bank?

  • Newbie
  • Ok So what if i use a visa gift card to pay for my subscription and i wanted to try out spofify student but didn't authorize it. Does the money go back onto my card even if my card isn't linked to&nb...
  • Bittencourt
  • Spotify Star
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

AJUDA COM O PLANO DE ESTUDANTES

EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?

  • Newbie
  • EU ENVIEI TUDO CERTINHO PARA O SPOTFY ELES APROVARAM O MEU RA POREM QUANDO EU CLICO NO BOTAO PRA CONLCUIR COMPRA ELE TA DANDO UM ERRO.ALGUEM PODE ME AJUDAR?
  • Bittencourt
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Student Discount Questions

So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when the payment will go through and if everything was don...

  • Newbie
  • So i just tried applying for the student discount, I uploaded the image and put in my bank details and everything. But i am not sure if it when through. Could a spotify representiatve tell me when th...
  • osornios
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Premium estudiantes

Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium

  • Newbie
  • Pague dos veces para la cuenta premium de estudiantes y aún no me llega la confirmación por correo ni mi cuenta se ha hecho premium
  • osornios
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Student und trotzdem 10€?!

Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rechnung steht immer noch 9,99€. Wie ändert sich das?

  • Newbie
  • Folgendes Problem: ich habe mein Konto verifiziert und dann gemerkt, dass es mir nichts bringt, wenn ich Premium über Gutscheinkarten hole. Also habe ich das jetzt mit Klarna probiert und auf der Rec...
  • Maxim
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

charged twice

I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW I HAVE A PENDING CHARGE FOR BOTH. HOW CAN THIS BE FIXED?

  • Newbie
  • I WAS CHARGED TWICE. I WAS TRYING TO GET THE STUDENT ACCOUNT BUT IT SAID THAT IT COULDN'T FIND MY SCHOOL AND IT WOULDN'T GO THROUGH ON MY PHONE SO I WENT AHEAD A RENEWED MY PREMIUM ACCOUNT. NOW ...
  • Tom
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Student discount with PayPal

Hello, I'm a high school student and i wanted to make use of the 50% discount for students.Unfortunately, the only payment method that appears is the credit card method.Isn't it possible to make use of a PayPal payment for this discount?

  • Newbie
  • Hello,   I'm a high school student and i wanted to make use of the 50% discount for students. Unfortunately, the only payment method that appears is the credit card method. Isn't it p...
  • Maxim
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Student discount payment

I wanted to subscribe twice but I still don't have Premium. I was charged twice as you can see on a picture but I didn't get money back. I didn't get any confirmations ofmy paymen on my email.

  • Regular
  • I wanted to subscribe twice but I still don't have Premium. I was charged twice as you can see on a picture but I didn't get money back. I didn't get any confirmations ofmy paymen on my email.
  • jessieolstad
  • Casual Listener
  • 509 Views
  • 9 replies
  • 0 likes
  • 509 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify for Conservatory Students

Hello everyone, I'm an italian student of the Paganini's conservatory in Genova.I tried to subscribe to spotify with the students offer, but the Sheed ID did not accept it. So does this mean that Spoify does not accept conservatory students for this ...

  • Newbie
  • Hello everyone, I'm an italian student of the Paganini's conservatory in Genova. I tried to subscribe to spotify with the students offer, but  the Sheed ID did not accept it. So does this m...
  • Alfredo
  • Roadie
  • 296 Views
  • 1 replies
  • 1 likes
  • 296 Views
  • 1 replies
  • 1 likes

Problem with Student premium payment

Hi. Yesterday i had intended to sign up for a premium student subscription, and so i go to the payment section and i add the credit card data. After, i got a message on my phone from my bank to told me that the payment has succeed (4.99 euro). After,...

  • Casual Listener
  • Hi. Yesterday i had intended to sign up for a premium student subscription, and so i go to the payment section and i add the credit card data. After, i got a message on my phone from my ban...
  • Maxim
  • Spotify Star
  • 303 Views
  • 3 replies
  • 0 likes
  • 303 Views
  • 3 replies
  • 0 likes

Switching from normal premium to student premium problem

Hello, Right now I have a premium membership for spotify, for which I pay with PayPal. I recently switched to iDeal. Now they offer student discount, and I am a university student, but I can't make the switch because the only payment offered for stud...

  • Casual Listener
  • ...an't make the switch because the only payment offered for students is creditcard? Is there any way I can just switch my regular premium to the student premium while just keeping one of my payment m...
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution descuento para estudiantes (mes de prueba)

Estoy esperando a que validen mi pertenencia a una universidad para poder obtener el descuento de estudiante.... pero mientras podría disfrutar del mes de prueba de Spotify Premium??

  • Newbie
  • Estoy esperando a que validen mi pertenencia a una universidad para poder obtener el descuento de estudiante.... pero mientras podría disfrutar del mes de prueba de Spotify Premium??
  • ZullyB
  • Roadie
  • 652 Views
  • 1 replies
  • 0 likes
  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Worldwide Student Discount (UK)

Hi All!I'm a student in the UK, trying to get my student offer of £4.99 a month and spotify is NOT playing ball.FIRST It wont accept my UK post code- keep getting invalid zipcode message. yeah its not a zipcode its a postcode.THEN, when attempting to...

  • Casual Listener
  • Hi All! I'm a student in the UK, trying to get my student offer of £4.99 a month and spotify is NOT playing ball. FIRST It wont accept my UK post code- keep getting invalid zipcode message. yeah it...
  • AngelaPeace1991
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Superuser Contribution Free trial

Hi i just want to sign up for a free trial premium first then apply for my student offer later, but it sign up for premium $11.99 somehow, and it took the money in my bank accountWhat should i do?

  • Newbie
  • Hi i just want to sign up for a free trial premium first then apply for my student offer later, but it sign up for premium $11.99 somehow, and it took the money in my bank account What should i do?
  • Jason
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! Student Account doesn't register (Turkey)

Hi, I have bought a student premium account but it doesnt start working.Ads are still everywhere.And i can't get normal premium since i got no email about if it will work or not.Please advise dudes.

  • Casual Listener
  • Hi,   I have bought a student premium account but it doesnt start working.Ads are still everywhere.And i can't get normal premium since i got no email about if it will work or not.Please advis...
  • 11121971966
  • Casual Listener
  • 285 Views
  • 2 replies
  • 0 likes
  • 285 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Student

I have subscribed to the "spotify student" for a price of € 4.99 (charged by my card), but my account is still free. Why?When I signed up for the offer, It did not find my school and did not succeed.

  • Visitor
  • I have subscribed to the "spotify student" for a price of € 4.99 (charged by my card), but my account is still free. Why? When I signed up for the offer, It did not find my school and did not succee...
  • Jacob
  • Community Legend
  • 351 Views
  • 3 replies
  • 0 likes
  • 351 Views
  • 3 replies
  • 0 likes

Discount for High school students

This morning I saw that there was a student deal for Spotify premium of $7.49. I'm a high school student so I thought I would be eligible for the deal. I put in my details, including my debit card details, and I was told that my account had not yet b...

  • Casual Listener
  • This morning I saw that there was a student deal for Spotify premium of $7.49. I'm a high school student so I thought I would be eligible for the deal. I put in my details, including my debit card de...
  • Jacob
  • Community Legend
  • 544 Views
  • 3 replies
  • 0 likes
  • 544 Views
  • 3 replies
  • 0 likes

Migrate to Student Subscription

Hello fellows, My account actually is premium default, how can I migrate to student? And the payment already accomplished, I lost him?

  • Casual Listener
  • Hello fellows,   My account actually is premium default, how can I migrate to student? And the payment already accomplished, I lost him?  
  • ant0n1
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

CUENTA PARA ESTUDIANTES

Ayer en la mañana di de alta la cuenta para estudiantes y no me ha llegado correo de confirmación, me pueden indicar cuál es el tiempo de espera. Gracias.

  • Newbie
  • Ayer en la mañana di de alta la cuenta para estudiantes y no me ha llegado correo de confirmación, me pueden indicar cuál es el tiempo de espera.    Gracias.
  • Jacob
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes