Student premium account not active after verification and payment done

[Dayashankar]

• I was done verification and payment on 21/02/2025 but my premium student Spotify account doesn't active 

Plan

Student Premium

Country

India 

Device 

Samsung Galaxy s 21fe

Operating System

 Android 14

My Question or Issue

I was done verification and payment  on 21/02/2025 but my premium student Spotify account doesn't active so please sovle this problem I have also mail the Spotify coustomer support but they didn't reply.

[osornios]

Hey @Dayashankar 

Did you get an email receipt from Spotify for your subscription purchase?

In it, it shows the Spotify username you paid for:

Username/ID:        xxxxxxx

Logout of the app, and be sure to use it, instead of your email address, to login to your account. It's the one with the Premium features.

If you didn't get any email receipt, sometimes the amount gets 'on hold' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later.

Hope it helps. 🙂