Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Students discount and Spotify Premium

Students discount and Spotify Premium

Hi! I've just found out that I'm acutally paying for both of them (4.99 euro + 9.99). Does everyone know how I can start paying only for my Student account (already confirmed)? This is crazy

Reply
1 Reply

Hey @manubarts, welcome to the community!

 

Sorry to hear you've been charged twice for Spotify.

 

In this case, you might have multiple Spotify accounts set up with your information. I suggest following these steps to check for any other accounts you have.

 

You can cancel the subscription on the account that doesn't have the discount. To make sure you're cancelling the correct account, you can check how much you're charged for each account by logging in here.

 

If you'd like to close one of the accounts to avoid this from happening again in the future, you can follow these steps.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts