Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
i would like to use mobile banking for my payment using the student discount subscription yet the only option is using a credit card and i dont even have credit card
PlanFree/PremiumCountryCanada DeviceGalaxy S8Operating SystemAndroid Oreo My Question or Issue I was attempting to set up a student premium account in Canada for 4.99, and while it said it would not charge my card until I verified that I was a studen...
Spotify Username *Removed username* Plan Free/Premium Country My Question or Issue I had a student discount for spotify premium for the past year. A couple of days ago I received a message stating that the discount would expire soon, however I would ...
I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this? *Removed screenshot with personal information*
Preenchi o formulario de inscrição de a cordo com todos requisitos e no final ficaram de enviar um email para confirmar a conta premium. Já fazem mais de 12 horas que estou aguardando e o email ainda nao foi recebido.
Me cobraron 2 meses en lugar de 1, quiero saber si me rembolsaran un mes o lo tomarán en cuenta.
Hola buenos días.tengo el descuento de estudiantes y pago $49.00 el problema es que hubo un pago de $100.00 el 2 de abril y ya cheque mis recibos y no aparece ningún pago en el mes de abril solamente de marzo. No hay otras personas usando la misma ta...
i paid for student premium but i could not upluad files. i want my money back.
Hi, So I tried to get a student discount and paid the 50 dkk it costs. But I received no confirmation on any sort, so I renewed my normal premium account, because i read that the 99 dkk i costs would just extend my student membership with approx. 2 m...
recently lost my debit card. tried to switch my information but my school wont verify that im a student there. IM being charged the 9.99 price. I recently verified my status and im owed at least 9 more months of my student price. what to do?
I have been trying to sign up for the Student Discount for Spotify Premium, but my school is not listed even though it has been in the past. I have already tried going on to the SheerId link and it still will not allow me to type in the school.
PlanFreeCountry LatviaDeviceJust5 Freedom C100Operating SystemAndroid Oreo My Question or IssueYesterday I bought Spotify premium student discount, and Spotify charged me. When I have to verify, that I'm student, my school isn't in the list.
PlanPremiumCountry The NetherlandsDeviceDell XPSOperating SystemWindows 10 My Question or Issue When trying to change my payment options, I can select Paypal and iDeal in the regular checkout process. However, these options are not available when app...
I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it says that "we couldn't identify your school as an o...
For the past few months I have been charged $9.99 for my account. I am currently in college, and have registered for the student discount. When I go online to my account it tells me I am registered for the student discount yet I am not being charged ...
Salve, io ho un account Spotify collegato a Facebook, ho usato l'opzione del primo mese gratuito per Premium poi ho cancellato quest'opzione quando stava per rinnovarsi per poter fare l'offerta per studenti universitari visto che lo sono. Ho seguito ...
Hey, I have an account made with my Facebook account and I wanted to go Premium using the student's offer paying just 4.99 euros so I did all that and with verifying my student credential when I got the email that it's been verified I click on it and...
Trying to sign up for the student discount, but it says it couldn’t verify me as a student. Tried again later, but now it says my school isn’t on the list, even though it was earlier? I’m really confused....
Spotify Username9kaaq55n8v29efhf5b9wy1osbPlanFree/PremiumCountry MexicoDeviceZTE V6 PlusOperating System Android 6.1 My Question or Issue A short time ago I requested the service for university students, which verification of the documents was succes...
Eu enviei o documento provando que sou mestranda na UFRN e recebi um e-mail dizendo que tinha dado certo e que eu clica-se no link para terminar o registro. Na página a que fui direcionada acabei colocando o login errado, coloquei um antigo. Já refiz...