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Subscription went from student to full price

Solved!

Subscription went from student to full price

Hi,

 

I just noticed my account no longer has student status when I verified just a few months ago (and was on student status as of last month). I received no e-mail notification/warning of this and this month's payment has already been posted. Can I receive credit back for this month and also reconfirm my student status?

 

I posted this in the subcriptions area before, but figured this might be a better place to ask.

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Hey @HKchucksta, welcome to the Spotify Community!

 

In your account's reciepts tab (https://www.spotify.com/account/subscription/receipt/), do you see the student charges you were previously getting along with the new full price charge you got this month? Also, have you been a subscriber under the student discount for more than a year? After a year, student discounts have to be reverified.

Looking forward to your response 🙂

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1 Reply
Marked as solution

Hey @HKchucksta, welcome to the Spotify Community!

 

In your account's reciepts tab (https://www.spotify.com/account/subscription/receipt/), do you see the student charges you were previously getting along with the new full price charge you got this month? Also, have you been a subscriber under the student discount for more than a year? After a year, student discounts have to be reverified.

Looking forward to your response 🙂

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