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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25191 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25191 Views
  • 19 replies
  • 0 likes

Account details changing without being known

I have just renewed my spotify account however i have paid £9.99 instead of £4.99 as i am a student... I dont understand why my account details have changed and now i have ended up paying more than what I should have. Is there anything I can do? beca...

  • Newbie
  • I have just renewed my spotify account however i have paid £9.99 instead of £4.99 as i am a student... I dont understand why my account details have changed and now i have ended up paying more than w...
  • EthanS1
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Pagamento effettuato per studente ma mancata attivazione premium

Ho effettuato il pagamento di Euro 4,99 ma ancora mi è impossibile attivare l'account Premium!!!! Come fare?

  • Newbie
  • Ho effettuato il pagamento di Euro 4,99 ma ancora mi è impossibile attivare l'account Premium!!!! Come fare?
  • MattSuda
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Student discount payment

I currently have a premium account in Australia which I pay for through PayPal. I am a full time student and wanted to swap over to the new student discount but for some reason it's not an option to pay for it through PayPal. I don't have a credit ca...

  • Newbie
  • I currently have a premium account in Australia which I pay for through PayPal. I am a full time student and wanted to swap over to the new student discount but for some reason it's not an option to ...
  • MattSuda
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Re: Refund

DESCRIPTIONI put in my card info and submit it for Premium subscription but half way through I was not sure if I'm eligible for a student discount so I checked the FAQs (later I found out I'm not) but GUESS WHAT?! you already took the money out of ca...

  • Casual Listener
  • DESCRIPTION I put in my card info and submit it for Premium subscription but half way through I was not sure if I'm eligible for a student discount so I checked the FAQs (later I found out I'm not) ...
  • MattSuda
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

French student discount

Hello, I'm currently with the basic premium offer (9,99€ per month), but i'm student and I want to move my subscription to the french student offer.When I click on "go to premium" on student when i'm logged, I have a form ask me for my credit card in...

  • Regular
  • Hello,   I'm currently with the basic premium offer (9,99€ per month), but i'm student and I want to move my subscription to the french student offer. When I click on "go to premium" on stude...
  • MattSuda
  • Spotify Star
  • 718 Views
  • 3 replies
  • 0 likes
  • 718 Views
  • 3 replies
  • 0 likes

Hilfe Premium Studenten

Hallo,Wieso kann man den Premium Account für Studenten nicht mit Paypal zahlen sondern nur mit Kreditkarte?

  • Casual Listener
  • Hallo, Wieso kann man den Premium Account für Studenten nicht mit Paypal zahlen sondern nur mit Kreditkarte?
  • Tom
  • Community Legend
  • 327 Views
  • 5 replies
  • 0 likes
  • 327 Views
  • 5 replies
  • 0 likes

Charging Non-Student Premium?!

Late last year, I was notified that my Student Premium was about to run out, and I was due an update otherwise I could not continue to recieve the discount. So naturally I obliged, and for the next payment Spotify had taken the correct £4.99 out of m...

  • Casual Listener
  • Late last year, I was notified that my Student Premium was about to run out, and I was due an update otherwise I could not continue to recieve the discount. So naturally I obliged, and for the next p...
  • LordRollin
  • Community Legend
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

I payed for student discount but I can't use it.

5 days ago I sent a student certificate. Approved 2 days ago. I finished the registration and payment. I even paid 3 times in a row but I still can't use the premium for students. I can't see the payment that I made(three times) in the receipt part o...

  • Newbie
  • 5 days ago I sent a student certificate. Approved 2 days ago. I finished the registration and payment. I even paid 3 times in a row but I still can't use the premium for students. I can't see the p...
  • MattSuda
  • Spotify Star
  • 281 Views
  • 1 replies
  • 1 likes
  • 281 Views
  • 1 replies
  • 1 likes

No response on my student discount enquiry

7 days ago, I subscribed to the student discount. I had to be accepted as a student of course. I sent in some documents and it said it would take a couple of days before my submission would be answered. It has now been 7 days, and I have not yet reci...

  • Newbie
  • 7 days ago, I subscribed to the student discount. I had to be accepted as a student of course. I sent in some documents and it said it would take a couple of days before my submission would be answer...
  • MattSuda
  • Spotify Star
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

Charged Premium $9.99 but want to be back on student

Hello,I have been abroad the past 3 months. And I have been getting charged the $9.99 for spotify. I was on the student plan before. Is it because I am abroad or because of the new year. Please let me know how I get back onto Spotify Premium for stud...

  • Newbie
  • ...et me know how I get back onto Spotify Premium for students.    Thanks    
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Reapplying student discount failure

Hi, When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I've come out of it twice and tried again and now cancelled my ...

  • Newbie
  • Hi,   When I try to reapply student discount with my new NUS number the box I'm supposed to type the NUS number into will not allow me to put anything in it. Can anyone suggest a solution, I'v...
  • MattSuda
  • Spotify Star
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Foi debitado do meu cartão porém continuo como free

Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free

  • Newbie
  • Paguei pelo premium universitário e enviei a foto da carteira de estudante porém debitarão do meu cartão e continuo como free
  • Bittencourt
  • Spotify Star
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Billed twice for Premium Student Discount, only one charge was credited in subscription

April 19, I tried getting the Premium for Student Discount, but upon entering my card details and clicking NEXT then I only knew I had to upload a document for proof. I didn't continue with that, and I didn't upload a document. There was no button li...

  • Newbie
  • April 19, I tried getting the Premium for Student Discount, but upon entering my card details and clicking NEXT then I only knew I had to upload a document for proof. I didn't continue with that, and...
  • LordRollin
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Re: Double Charged

hello i have the exactly same problem. i just went through the payment process twice, but only in the second one i uploaded my student documents. yet i was charged twice according to my bank statement. what should i do?

  • Newbie
  • hello i have the exactly same problem. i just went through the payment process twice, but only in the second one i uploaded my student documents. yet i was charged twice according to my bank statemen...
  • LordRollin
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Tried for the student plan, got charged twice and still didn't even get premium

I tried to get the student plan for spotify premium. On my bank statement it charged me twice 4.99 and then all I get is a message saying they'll verify me within 3 days. I don't even get to use spotify while I wait to be verified? Highly disatisfied...

  • Newbie
  • I tried to get the student plan for spotify premium. On my bank statement it charged me twice 4.99 and then all I get is a message saying they'll verify me within 3 days. I don't even get to use spot...
  • MattSuda
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Terrible service

I live and study United States.Last weekend, I tried to upgrade my Spotify account to Premium, because soon I will travel and premium would be a better service for the moment.However, I only had problems. Firstly, I have always used my student ID to ...

  • Newbie
  • ...ad problems. Firstly, I have always used my student ID to use the discounts available to students in many shops and I have never had any problems. The spotify platform did not recognize my ID, I had to d...
  • MattSuda
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada instituição de ensino, até então ok! Porém, antes ...

  • Newbie
  • Fiz uma solicitação no dia 24/04 para adiquirir o plano de estudante, na qual pediu para que eu aguardasse aprovação pelo fato de terem que confirmar se eu realmente estava matriculada em determinada...
  • Bittencourt
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Student France : my school is not in the list

Hi ! I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school.But my school is not in the list, what can I do ? Thanks a lot, Anne

  • Newbie
  • Hi !   I'm trying to subscibe to Spotify Student. I have to use the website SheerID to enter my name/email adress and school. But my school is not in the list, what can I do ?    ...
  • MattSuda
  • Spotify Star
  • 1517 Views
  • 1 replies
  • 0 likes
  • 1517 Views
  • 1 replies
  • 0 likes

No Spotify premium

I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already log out and done all things suggested by spotify, but s...

  • Newbie
  • I have already signed for discount for college students, the payment has been accepted and I have received a mail confirming I'm a student, but still I cannot use Spotify Premium. I have already l...
  • MattSuda
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Paid and premium is not working

I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????

  • Newbie
  • I was charged the $4.99 for the student account 2 days ago. The premium is not working, I have tried logging out and logging back in but it still wont work. Help????
  • MattSuda
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes