Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Switching from premium to student

Switching from premium to student

Hello, 

Im currently a premium member and want to switch to student. When i go to the student link and click get started, it prompts me to the credit card screen and will not let me proceed until i put in my card number. Im already signed in to my accout so it should know im a premium member right? why is it asking for a credit card when i already have it on file. Will I be double charged if i put in my CC number and proceed? 

Reply
1 Reply

Hey @Mahmood2,

 

Spotify's requesting you to enter your payment method again so they can make sure that it's still valid and that there are no issues.

 

No need to worry about being charged twice 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts