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Too much DEBITS for a student account

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Too much DEBITS for a student account

Hi, I did my Spotify special students account yesterday and till now everything looks fine. Today I checked my back account and I've 3 debits by spotify of 4,99€. Why 3? 

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Hey @pezzable, welcome to the Community!

 

Are you able to see the status of the charges? If any of them show as pending, it means they haven't gone through. If that's the case, the funds should get back to you in a few days.

 

In this case, two of the payments should get back to you and another charge should be completed since you're using Premium features.

 

Hope that helps 🙂

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1 Reply
Marked as solution

Hey @pezzable, welcome to the Community!

 

Are you able to see the status of the charges? If any of them show as pending, it means they haven't gone through. If that's the case, the funds should get back to you in a few days.

 

In this case, two of the payments should get back to you and another charge should be completed since you're using Premium features.

 

Hope that helps 🙂

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