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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24489 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24489 Views
  • 18 replies
  • 0 likes

Superuser Contribution Premium estudiantes

Buenas tardes,La semana pasada realicé el cambio de Free a Premium estudiantes. Ya se ha verificado mi información vía SheerID Verification y se me ha enviado el email de verificación aceptada. Se ha realizado el cobro y he comprobado que no esté com...

  • Newbie
  • Buenas tardes, La semana pasada realicé el cambio de Free a Premium estudiantes. Ya se ha verificado mi información vía SheerID Verification y se me ha enviado el email de verificación aceptada...
  • SergioDavid
  • Roadie
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Universitário

(Ontem)Foi debitado de meu cartão de crédito o valor do Premium Universitário, neste momento ainda nao havia sido comprovada minha matrícula na facu.Hoje recebi um e-mail dizendo que ela foi comprovada e que era para eu aderir ao plano universitário....

  • Newbie
  • (Ontem)Foi debitado de meu cartão de crédito o valor do Premium Universitário, neste momento ainda nao havia sido comprovada minha matrícula na facu. Hoje recebi um e-mail dizendo que ela foi compro...
  • SergioDavid
  • Roadie
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resub with a student discount

I got an email asking me to resubscribe to the student discount by updating my info by sending a document proving I’m still a student and I did but I didnt get a reply and my subscription is still the regular premium

  • Newbie
  • I got an email asking me to resubscribe to the student discount by updating my info by sending a document proving I’m still a student and I did but I didnt get a reply and my subscription is still th...
  • SergioDavid
  • Roadie
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone has my student details?

I am trying to restart my student membership with spotify and when I try its saying someone already has my student details registered?

  • Newbie
  • I am trying to restart my student membership with spotify and when I try its saying someone already has my student details registered?
  • SergioDavid
  • Roadie
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Solved!! School discount issue

Hi Spotify's members, I'm writing this Post Message because I have a problem with the School Discount / Premium For Students plan.I live in Italy and my school is not listed yet, is there a way to help me out?Thanks y'all!

  • Newbie
  • Hi Spotify's members, I'm writing this Post Message because I have a problem with the School Discount / Premium For Students plan. I live in Italy and my school is not listed yet, is there a w...
  • Maxim
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do you get an email when you try to sign up for student discount

I followed the whole process but I didn't get a notification if it's it's processing or not, apparently the process takes around 3 days and I did the verification thing 4 days ago

  • Newbie
  • I followed the whole process but I didn't get a notification if it's it's processing or not, apparently the process takes around 3 days and I did the verification thing 4 days ago
  • Alfredo
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I’ve applied for student discount and I’ve submitted the required document to confirm I’m a student a few days ago and am still waiting to access premium yet the money has already been taken out of my account... does the month of premium begin from t...

  • Newbie
  • I’ve applied for student discount and I’ve submitted the required document to confirm I’m a student a few days ago and am still waiting to access premium yet the money has already been taken out of m...
  • Alfredo
  • Roadie
  • 372 Views
  • 1 replies
  • 0 likes
  • discount
    Student
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Hulu and Spotify not linking

Hi! I used to have a Hulu account and cancelled the subscription a few years ago. Spotify says that it has linked the two accounts, but Hulu is still asking me if I'd like to pay the $7.99 or $11.99/month so I'm just wondering why the prices aren't l...

  • Newbie
  • Hi! I used to have a Hulu account and cancelled the subscription a few years ago. Spotify says that it has linked the two accounts, but Hulu is still asking me if I'd like to pay the $7.99 or $11.99/...
  • Alfredo
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estensione Spotify Student

Ho terminato un anno di account Spotify Student e mi è arrivata la mail per prolungarlo. Dato che sono ancora universitario, no problem, ma non so come si fa.La mail riporta un link che mi porta sulla landing page dello sconto studenti, dove mi dice ...

  • Newbie
  • Ho terminato un anno di account Spotify Student e mi è arrivata la mail per prolungarlo. Dato che sono ancora universitario, no problem, ma non so come si fa. La mail riporta un link che mi p...
  • Alfredo
  • Roadie
  • 635 Views
  • 1 replies
  • 0 likes
  • Student
  • 635 Views
  • 1 replies
  • 0 likes

dúvida no Premium estudantes

Ola, tenho um amigo que está usando Spotify Premium estudante, porem quando vou me cadastrar, fala que preciso ser universitário, tenho mesmo que ser ou posso entrar como estudante mesmo ?

  • Newbie
  • Ola, tenho um amigo que está usando Spotify Premium estudante, porem quando vou me cadastrar, fala que preciso ser universitário, tenho mesmo que ser ou posso entrar como estudante mesmo ?
  • Bittencourt
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Cobrança

Fui assinar o plano de estudante Premium mas quando informei os dados foi realizada uma cobrança no valor da mensalidade, mas o serviço não foi disponibilizado. ????

  • Visitor
  • Fui assinar o plano de estudante Premium mas quando informei os dados foi realizada uma cobrança no valor da mensalidade, mas o serviço não foi disponibilizado. ????
  • Bittencourt
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Student
  • 208 Views
  • 1 replies
  • 0 likes

PROBLEMA ABBONAMENTO PREMIUM STUDENTE

Ho provato ad attivare un account premium studenti ma, dopo aver inserito i dati della carta nella prima pagina non sono stata reindirizzata a nessuna pagina per la conferma dello sconto, dal mio account risulta che non e in attivo nessun abbonamento...

  • Newbie
  • Ho provato ad attivare un account premium studenti ma, dopo aver inserito i dati della carta nella prima pagina non sono stata reindirizzata a nessuna pagina per la conferma dello sconto, dal mio acc...
  • Rossana11
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • Student
  • 356 Views
  • 2 replies
  • 0 likes

Student discount problem

i paid for student discount but couldnt upload my student certificate. Then the page disappear. Now i paid my bill but i cannot use premium. Help me please

  • Casual Listener
  • i paid for student discount but couldnt upload my student certificate. Then the page disappear. Now i paid my bill but i cannot use premium. Help me please
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Student
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Extented my student discount but it didnt activate

I renewed my student discount a month ago but now I was charged the full 10€ and the discount isn't active. When I try to activate it again it says that the discount is already active. I sent the needed documents and everything last month.

  • Newbie
  • I renewed my student discount a month ago but now I was charged the full 10€ and the discount isn't active. When I try to activate it again it says that the discount is already active. I sent the nee...
  • Alfredo
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • Student
  • 229 Views
  • 1 replies
  • 0 likes

Spotify for student

Buongiorno, ho ricevuto una mail che mi dice che la mia posizione di studente e stata verificata. Mi rimanda a un link dove di nuovo devo inserire i dati della mia carta di credito, ma avevo gia effettuato il pagamento prima che mi verificassero lo s...

  • Regular
  • Buongiorno,  ho ricevuto una mail che mi dice che la mia posizione di studente e stata verificata.   Mi rimanda a un link dove di nuovo devo inserire i dati della mia carta di credito, m...
  • Rossana11
  • Casual Listener
  • 1106 Views
  • 11 replies
  • 0 likes
  • 1106 Views
  • 11 replies
  • 0 likes

Superuser Contribution About student discount

I signed up, The money was withdrawn from my card. But it still seems to be free...

  • Newbie
  • I signed up, The money was withdrawn from my card. But it still seems to be free...
  • SergioDavid
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • Student
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution NECESITO AYUDA !!

Hola soy Judith, ayer dia 6 de mayo quise solicitar el premium para estudiantes, en primer lugar añadi sin querer dos veces mis datos de pago, el primero sin adjuntar ningun tipo de documento, y el segundo con documento. La cosa es que se me ha cobra...

  • Newbie
  • Hola soy Judith, ayer dia 6 de mayo quise solicitar el premium para estudiantes, en primer lugar añadi sin querer dos veces mis datos de pago, el primero sin adjuntar ningun tipo de documento, y el s...
  • SergioDavid
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount - Free Trial

Dear community, I subscribed on the normal plan and then realised there is a student plan. Should I change now and the free trial will continue or I have to wait until the free trial and then I am still able to change? Thanks!

  • Newbie
  • Dear community,   I subscribed on the normal plan and then realised there is a student plan.   Should I change now and the free trial will continue or I have to wait until the free tria...
  • SergioDavid
  • Roadie
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify take my money for nothing

I wanted to buy premium with student discounts. I entered my ininal card informations all correctly. The price was taken from my card but now I can't reach my premium account. I want to solve my problem immediately.

  • Newbie
  • I wanted to buy premium with student discounts. I entered my ininal card informations all correctly. The price was taken from my card but now I can't reach my premium account. I want to solve my prob...
  • SergioDavid
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • Student
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unidays verified student status, but still unable to get discount on spotify

Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify (SheerID) still can't verify my status.

  • Newbie
  • Unidays verified my student status, but after trying to link my unidays account and spotify account, it says the discount is unavailable in my country, but I am attending a college in the US. Spotify...
  • SergioDavid
  • Roadie
  • 407 Views
  • 1 replies
  • 0 likes
  • Student
  • 407 Views
  • 1 replies
  • 0 likes