US Student Discount Problem

[113539994]

Hi,

I'm trying to upgrade to the student discount plan but it's saying I'm not in an eligbile country.  I'm in the United States attending at university.  It has me reigster through unidays and that's when it tells me I'm not in an eligible country.  How can I fix this?

Thanks.

[Maxim]

Hey @113539994,

It sounds like your account's country setting isn't set to the US. I'd recommend checking out this support article about how you can update your country setting: https://support.spotify.com/account_payment_help/account_basics/how-can-i-change-my-country-setting/.

Let me know how it goes.

[phan_times]

Hello @113539994,

Make sure your Spotify account says your in the U.S. and your at an accreditted university. Also make sure your ip says your in the U.S. (just make sure your not using a vpn practically). If you do these things and try again and it still does not work than you can contact Spotify by going through this contact form.