Unable to active Hulu after opening my Premium Student account.

[#1]

I activated my Premium Student account which includes Hulu access. When I attempt to log into Hulu, it states I do not have an account. I attempt to follow the instructions Hulu has in place for Spotify Premium Student accounts. However, there is no Account Overview feature on Spotify that Hulu states would lead you to activate the Hulu account.

[Maxim]

Hey there,

Thanks for coming to the Community.

If you have Premium Student, you can activate your Hulu (With Ads) plan from your services page. 🙂

Let me know how it goes!

[Pokoj]

I also have the same problem. All I can find on google is that I'm supposed to go to account overview under account but I can't see that anywhere on the page.

[BananaMel]

any response?

[Samariea]

ITS NOT WORKING! We need another solution immediately!

[Samariea]

How do we talk to an actual employee?

[Maria]

Hey there folks,

Thanks for reaching out in this thread!

Just to confirm, does the option to activate Hulu not appear when following the link posted earlier by @Maxim? Should that be the case, could you give it a try using an incognito window or a different browser? If possible, you can give another device a shot as well.

It's also worth noting that Premium with Hulu is only available to Premium Student subscribers in the US. Please double-check your current subscription status (to ensure the Student plan is active) on the account page here, should the issue persist.

Let us know how you get on!

[Samariea]

I’ll try to use a different device today. Thank you.

[22irds3rwmmhdtzr2zke]

I had a student account for years and suddenly I can’t access Hulu anymore despite paying the student discount. I guess we really don’t like disabled people who use this service regularly. Hulu customer service recommended I cancel and then sign back up again somehow. 

[Maria]

Hey @22irds3rwmmhdtzr2zke,

Thanks for joining the conversation! And kudos for letting us know you've checked with Hulu.

To make sure we're on the same page, are you having issues activating the service from your account page as well? Should that be the case, feel free to give the steps mentioned earlier in the thread a shot, if you haven't already.

If the issues appear after activation, however, you can try canceling the subscription following the steps listed on this page, to relink Spotify to Hulu. Just keep in mind that after you cancel, you need to wait for your plan to switch to free before resubscribing. 

Once the account is on the free service, you can sign up for Student again & reactivate Hulu via the account page.

We hope this helps! Cheers.

[michaela_barbosa]

When I attempt to log onto hulu through my spotify account, it does not recognize my email. How can I like my spotify student with hulu?

[michaela_barbosa]

I tried this and it didn't work for me 😞 I don't think they care that much, because none of the solutions I've tried have worked. So frustrating.