Unable to subscribe to premium student in Ukraine

[LizaTs]

•  

Plan

Premium student 

Country

Ukraine 

Device

(Samsung Galaxy A52s)

Operating System

(Android Oreo.)

My Question or Issue

I am a student from Ukraine who studies at a Ukrainian university. I can't apply for a premium student, because it says that now I am in Bulgaria, in a safe place. I want to know why I, as a Ukrainian student cannot get a subscription?

[Maxim]

Hey @LizaTs ,

Thanks for reaching out.

The issue is that your account's country setting is still set to Bulgaria, instead of Ukraine 🙂 Since you're already on Premium, you can update it by changing your payment method to one that's been issued in Ukraine.

For more info, visit https://support.spotify.com/article/country-region-settings/.

Hope this helps 🙂