Why have I been charged $10.99/mo when I have a student discount?

[brycewilson3]

I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly, I began to be charged $10.99/month instead of the half-off rate. I have paid this 7 times, even though I'm still a student and haven't changed my account details. I am entitled to a refund of 7*(10.99-4.99) = 7*(6.00) = $42.00 not including taxes.

[Guido]

Hey @brycewilson3.

Thanks for getting in touch!

The Student Discount is only valid for up to 12 months after you get verified by SheerID. When 12 months expire, you'll have to re-apply otherwise you'll be charged the full price.

You can find more info and FAQ about the Student Discount on this page.

We hope this answers your questions. Please let us know if you have further questions. Have a nice day.