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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25096 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25096 Views
  • 19 replies
  • 0 likes

Superuser Contribution Spotify Student - Germany

Hello, I am a student in Germany and I am trying to renew my student discount. However, my school is not found when I type it in and when I go to the manual form it says it is only for US schools. How can I get my school added to the list so that I c...

  • Newbie
  • Hello,   I am a student in Germany and I am trying to renew my student discount. However, my school is not found when I type it in and when I go to the manual form it says it is only for US sc...
  • Peter
  • Spotify Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • Student
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution I m still charged 9,99eu despite being a student.. why?

I wanted to extend my cheaper student supscription. I followed the instructions to do so and verified that I am a student via UNIDAYs.com. It says it was succesful. But on my account info it still says that I have to pay 9,99eu/month from Nov 2nd on....

  • Casual Listener
  • I wanted to extend my cheaper student supscription. I followed the instructions to do so and verified that I am a student via UNIDAYs.com. It says it was succesful. But on my account info it still sa...
  • Peter
  • Spotify Legend
  • 520 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Subscription
  • 520 Views
  • 1 replies
  • 0 likes

process to change premium subscription to studiant prescription

PlanPremium for studiantCountry FranceDevice(iPhone SEOperating SystemiOS My Question or Issuehello I m a studiant I have a premium subscription .I want know to change my subscription to a studiant subscription.What is the process ?thank you for your...

  • Casual Listener
  • Plan Premium for studiant Country  France Device (iPhone SE Operating System iOS   My Question or Issue hello  I m a studiant I have a premium subscription . I want know to ...
  • Billy-J
  • Spotify Star
  • 369 Views
  • 3 replies
  • 0 likes
  • Student
  • 369 Views
  • 3 replies
  • 0 likes

I can not use the promotion ¨3 months university premium to 290¨

I have a new account in spotify and wanted to occupy the promotion for universitary but when I enter my card a message appears that the benefit was already used and the account is totally new, but I had recently loaned my card so that family members ...

  • Newbie
  • I have a new account in spotify and wanted to occupy the promotion for universitary but when I enter my card a message appears that the benefit was already used and the account is totally n...
  • Billy-J
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Student Discount valid for only less than a year?

PlanPremium for StudentsCountryUSA My Question or Issue:I verified my Student id a couple months ago but now I see on my account it is only valid for 1 more year? I am going to be in college/university for a lot longer than 1 year so I am not sure wh...

  • Newbie
  • Plan Premium for Students Country USA    My Question or Issue: I verified my Student id a couple months ago but now I see on my account it is only valid for 1 more year? I am going t...
  • Keanu_C
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • Student
  • 352 Views
  • 1 replies
  • 0 likes

Solved!! not eligible for student premium because of trial in a previous account

Planstudent premiumCountry Sweden Device My Question or IssueSo i had a trial version on an old account before i noticed its too old and my email is not right anymore. I just got a new one, deleteing the old one, but now i cant use my payment card to...

  • Casual Listener
  •   Plan student premium Country  Sweden  Device  My Question or Issue So i had a trial version on an old account before i noticed its too old and my email is not right anymo...
  • Jose_M
  • Spotify Star
  • 1382 Views
  • 3 replies
  • 1 likes
  • Premium Student
    Student
  • 1382 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Premium Student Abbuchungsproblem

Hallo, Ich wurde letzten Monat darauf hingewiesen dass mein Spotify Premium Studenten Status ausläuft. Ich habe darauf hin diesen verlängert und mir wurden zweimal 1 Cent über Paypal in Rechnung gestellt. Diesen Monat wurde dann statt dem Studententa...

  • Newbie
  • Hallo, Ich wurde letzten Monat darauf hingewiesen dass mein Spotify Premium Studenten Status ausläuft. Ich habe darauf hin diesen verlängert und mir wurden zweimal 1 Cent über Paypal in Rechnung gest...
  • Katerina
  • Spotify Legend
  • 891 Views
  • 1 replies
  • 0 likes
  • 891 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount not working!

PlanFree/PremiumCountry US Device(iPhone 6plus Macbook Pro late 2016) My Question or Issue Up until yesterday, I had the student discount + hulu. I realized yesterday that I was now paying the full price for premium and my hulu was no longer working....

  • Newbie
  • ...sn't being recgonized. I have tried to do the verification through SheerID and it either doesn't have the US listed or the link for US students wont even let me enter my school. I need help! This is what i...
  • Guido
  • Spotify Legend
  • 556 Views
  • 1 replies
  • 0 likes
  • Student discount USA
  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount and Hulu not merging

I decided about a year ago to get the student Spotify + Hulu discount. A few months ago, spotify asked me to renew my student subscription, but I forgot. When I did renew it however, it wouldn't merge with the Hulu account. On Spotify, my account say...

  • Visitor
  • I decided about a year ago to get the student Spotify + Hulu discount. A few months ago, spotify asked me to renew my student subscription, but I forgot. When I did renew it however, it wouldn't merg...
  • Guido
  • Spotify Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching to Student Discount

Upon hearing of the student discount I tried to update my account to get the discount. During this switch I also changed my credit card because I was cancelling my other card. Today I received msgs through the app that my payment didnt go through and...

  • Newbie
  • Upon hearing of the student discount I tried to update my account to get the discount. During this switch I also changed my credit card because I was cancelling my other card. Today I received msgs t...
  • Guido
  • Spotify Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 491 Views
  • 1 replies
  • 0 likes

Premium

PlanPremiumCountryspain Device(iPhone 8 plusOperating System(iOS) My Question or Issue Hola! Tengo el spotify Premium con descuento de estudiantes y nose porque razon hay X canciones que no se me reproducen, hay algunas que si y otras que no, repito,...

  • Newbie
  • PlanPremium Country spain   Device (iPhone 8 plus Operating System (iOS)    My Question or Issue  Hola! Tengo el spotify Premium con descuento de estudiantes y nose porq...
  • Jose_M
  • Spotify Star
  • 379 Views
  • 1 replies
  • 1 likes
  • Premium Student
  • 379 Views
  • 1 replies
  • 1 likes

Country and card do not similar

PlanFree/PremiumCountryRussia/FranceDeviceSamsung Galaxy s6Operating System Android My Question or Issue I live in Russia, but study in France. I want to have Student discount with my Russian credit card and I can't. And I can switch my country to Ru...

  • Newbie
  • Plan Free/Premium Country Russia/France Device Samsung Galaxy s6 Operating System  Android   My Question or Issue  I live in Russia, but study in France. I want to have Stude...
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Student
  • 240 Views
  • 1 replies
  • 0 likes

Want to get student discount but ain't 18 yet

Hi there, I am currently a student in the Netherlands but I am not 18 years old yet. So I was just wondering if it is even possible for me to get the student discount. -timnieland

  • Newbie
  • Hi there,   I am currently a student in the Netherlands but I am not 18 years old yet. So I was just wondering if it is even possible for me to get the student discount.   -timnieland
  • Maxim
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • Student
  • 379 Views
  • 1 replies
  • 0 likes

help sucks

PlanPremiumCountry Taiwan. I can't read ChineseDeviceimac 2009, iphone seOperating Systemios 10, OS 10 My Question or IssueUpdated iphone se to latest iOS and noticed tons of problems with Spotify. A phantom playlist "FG2-6" would create itself and r...

  • Music Fan
  • Plan Premium Country  Taiwan. I can't read Chinese Device imac 2009, iphone se Operating System ios 10, OS 10   My Question or Issue Updated iphone se to latest iOS and noticed to...
  • Maxim
  • Spotify Star
  • 389 Views
  • 1 replies
  • 0 likes
  • phantom playlist playing
  • 389 Views
  • 1 replies
  • 0 likes

Missed the date to renew my spotify student by a couple days

I realized my student subscription went out of date and I was charged the full 9.99 for premium. Would like to see since I reinstated my subscription today shortly after the charge if the difference of the two could be charged back to me? PlanStudent...

  • Newbie
  • I realized my student subscription went out of date and I was charged the full 9.99 for premium. Would like to see since I reinstated my subscription today shortly after the charge if the differ...
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Student
  • 274 Views
  • 1 replies
  • 0 likes

Payment after Student Intro Offer

PlanPremiumCountry United KingdomDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue When I have provided payment details for the 99p for 3 months student offer, can I change my payment method so the next payment is added to my phone bi...

  • Newbie
  • Plan Premium Country  United Kingdom Device Huawei P10 Operating System Android Oreo   My Question or Issue  When I have provided payment details for the 99p for 3 month...
  • LeoRager
  • Community Legend
  • 715 Views
  • 1 replies
  • 0 likes
  • Student
  • 715 Views
  • 1 replies
  • 0 likes

Student account already in use

PlanPremiumCountry USADeviceiPhone 8+Operating System(iOS 10 My Question or Issue When I initially signed up, I signed in with Facebook not realizing my moms account was signed in on safari so Spotify used that. I cancelled her subscription and went ...

  • Newbie
  • Plan Premium Country  USA Device iPhone 8+ Operating System (iOS 10   My Question or Issue  When I initially signed up, I signed in with Facebook not realizing my moms accoun...
  • Jose_M
  • Spotify Star
  • 1297 Views
  • 1 replies
  • 1 likes
  • Student
  • 1297 Views
  • 1 replies
  • 1 likes

Superuser Contribution 3 month student promo not working

PlanFree/PremiumCountry UKDeviceMacbook AirOperating SystemiOS 10 My Question or Issue I've never had Spotify premium before an on the website it says students can get 3 months for £0.99, £4.99 thereafter. I've just tried to sign up to this using uni...

  • Casual Listener
  • Plan Free/Premium Country  UK Device Macbook Air Operating System iOS 10   My Question or Issue  I've never had Spotify premium before an on the website it says students c...
  • Guido
  • Spotify Legend
  • 1397 Views
  • 5 replies
  • 0 likes
  • Other
    Student
  • 1397 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why have I been charged $10.99/mo when I have a student discount?

I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly, I began to be charged $10.99/month instead of the half...

  • Newbie
  • I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly...
  • Guido
  • Spotify Legend
  • 728 Views
  • 1 replies
  • 0 likes
  • 728 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for students not working

I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the discount is no longer available. Can someone help please? ...

  • Casual Listener
  •   I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the...
  • Guido
  • Spotify Legend
  • 515 Views
  • 5 replies
  • 0 likes
  • Student
  • 515 Views
  • 5 replies
  • 0 likes