Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25092 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25092 Views
  • 19 replies
  • 0 likes

Spotify Student Account Changed to Regular Premium

PlanFree/PremiumCountry United StatesDevice(iPhone 8, Leonovo)Operating SystemWindows 10 My Question or Issue I have been signed up for the Spotify Student plan since last year, but when I looked at my plan today, it says that I was signed up for the...

  • Newbie
  • Plan Free/Premium Country  United States Device (iPhone 8, Leonovo) Operating System Windows 10   My Question or Issue  I have been signed up for the Spotify Student pla...
  • Keanu_C
  • Community Legend
  • 2763 Views
  • 3 replies
  • 0 likes
  • Other
    Student
  • 2763 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problemas con Spotify para Estudiantes

PlanPremium para EstudianteCountryEcuadorDeviceSamsung Galaxy A5 2015Operating SystemAndroid 6.0.1My Question or IssueSoy estudiante y pude obtener el descuento de Estudiante para Premium pero me cobraron 3$ y cuando voy a mi cuenta no tenia Premium,...

  • Newbie
  • Plan Premium para Estudiante Country Ecuador Device Samsung Galaxy A5 2015 Operating System Android 6.0.1 My Question or Issue Soy estudiante y pude obtener el descuento de Estudiante para P...
  • Katerina
  • Spotify Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Student
  • 489 Views
  • 1 replies
  • 0 likes

Can't access student discount after changing country from Canada

Hi, I recently started school at Stanford and changed my country from Canada to the USA. Earlier I was on a family plan and now I want to change to premium for students. However, the discount keeps defaulting. Any help is appreciated. Thanks,Karttike...

  • Newbie
  • Hi,   I recently started school at Stanford and changed my country from Canada to the USA. Earlier I was on a family plan and now I want to change to premium for students. However, the d...
  • Jose_M
  • Spotify Star
  • 537 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Subscription
  • 537 Views
  • 1 replies
  • 0 likes

Discount

I'm from Portugal and I just bought premium student plan. I bought in the page that said that the first 3 months were only 0.99€ each. The problem is that they charged me 3,5 and it says in my account that they will charge me again next month the sam...

  • Newbie
  • I'm from Portugal and I just bought premium student plan. I bought in the page that said that the first 3 months were only 0.99€ each. The problem is that they charged me 3,5 and it says in my accoun...
  • Billy-J
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

STUDENT PROMOTION FAIL

I saw the adv of a student promotion (3 months for €0.99) and then I signed the premium contract, but I have charged €4,99 instead of €0,99. Why?

  • Newbie
  • I saw the adv of a student promotion (3 months for €0.99) and then I signed the premium contract, but I have charged €4,99 instead of €0,99. Why?      
  • EthanS1
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • Student
  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Can't subscribe to Student option

Hi, I want to subscribe to the students option for spotify, for that I have already did the verification on SheerId and it has been accepted. And now that I want to subscibe to the students plan for my account that has never been used before if says ...

  • Casual Listener
  •    Hi, I want to subscribe to the students option for spotify, for that I have already did the verification on SheerId and it has been accepted. And now that I want to subscibe to the students...
  • sgzn
  • Casual Listener
  • 1441 Views
  • 2 replies
  • 0 likes
  • Student
  • 1441 Views
  • 2 replies
  • 0 likes

spotify premium

PlanPremiumCountry irelandDevicenokia 6 2017Operating SystemAndroid Oreo My Question or Issuei have just bought premium signed up using my facebook details. i was able to gett the student discount. the money was taken from my bank account. i logged i...

  • Newbie
  •   Plan Premium Country  ireland Device nokia 6 2017 Operating System Android Oreo   My Question or Issue i have just bought premium signed up using my facebook details....
  • landonharris88
  • Composer
  • 363 Views
  • 1 replies
  • 0 likes
  • Premium
    Student
  • 363 Views
  • 1 replies
  • 0 likes

I have a student account and i have been charged twice and i dont have 2 account with premium

PlanPremiumCountry UKDeviceSamsung Galaxy 9Operating System( Android) My Question or Issue Issue

  • Newbie
  • Plan Premium Country  UK Device Samsung Galaxy 9 Operating System ( Android)   My Question or Issue  Issue
  • Luke
  • Spotify Star
  • 450 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 450 Views
  • 1 replies
  • 0 likes

Multiple Spotify Premium Accounts with Hulu

My dad recently got Hulu with the Spotify Premium. We both have separate Spotify accounts and since he used his email to sign up for Hulu, he now has the Spotify Premium. Is there a way to have 2 different Spotify Premium accounts under the same Hulu...

  • Newbie
  •   My dad recently got Hulu with the Spotify Premium. We both have separate Spotify accounts and since he used his email to sign up for Hulu, he now has the Spotify Premium. Is there a way to ha...
  • Bethany_Dawn
  • Community Legend
  • 1310 Views
  • 1 replies
  • 0 likes
  • Other
  • 1310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renovação de plano Premium para Universitários / solicitação de reembolso

PlanPremiumCountry Brazil Bom dia. Minha conta era Premium para Estudante, porém creio que terminou meu prazo de 12 meses, sendo cobrado o valor integral esse mês. Porém não recebi nenhum email ou aviso prévio de que estava terminando os 12 meses par...

  • Casual Listener
  • Plan Premium Country  Brazil      Bom dia. Minha conta era Premium para Estudante, porém creio que terminou meu prazo de 12 meses, sendo cobrado o valor integral esse mês. P...
  • Bittencourt
  • Spotify Star
  • 833 Views
  • 3 replies
  • 0 likes
  • Student
  • 833 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount is not working

Hello,I can not get the students discount. I have succesfully registered at myunidays.com, but when I try to change my account into student a message pops up, that says: "It appears that you are not eligible for the discounted product that you are tr...

  • Newbie
  • Hello, I can not get the students discount. I have succesfully registered at myunidays.com, but when I try to change my account into student a message pops up, that says: "It appears that you a...
  • Katerina
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Student
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Credential already used ?

Hi, I created my Spotify account with my School adress email. Then, I used the SheerID to check my student statut in order to subscribe to the student plan.I got the confirmation of my student statut from SheerID.. However, after clicking and confirm...

1.PNG 3.PNG
  • Newbie
  • Hi,  I created my Spotify account with my School adress email. Then, I used the SheerID to check my student statut in order to subscribe to the student plan. I got the confirmation of my stude...
  • Katerina
  • Spotify Legend
  • 1287 Views
  • 2 replies
  • 0 likes
  • Student
  • 1287 Views
  • 2 replies
  • 0 likes

Superuser Contribution Neue Verifizierung beim Studentenaccount

Hallo, ich habe den Studentenstatus. Jedoch würde mir trotzdem der Betrag von 9,99 € in Rechnung gestellt. Was kann ich machen damit ich diesen Monat (Oktober) nur 4,99€ zahlen muss? Bitte überprüfen Sie den Betrag und den Status noch einmal! Danke M...

  • Newbie
  • Hallo,   ich habe den Studentenstatus. Jedoch würde mir trotzdem der Betrag von 9,99 € in Rechnung gestellt.  Was kann ich machen damit ich diesen Monat (Oktober) nur 4,99€ zahlen muss?&nb...
  • Guido
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Student
  • 297 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problema con premium para universitarios

PlanFree/Premium Country MexicoDeviceMoto g6 playOperating SystemAndroid Oreo My Question or Issue Recibí un mensaje en el que se menciona que fui acreditado para el descuento de estudiante seguido de un link, entré al link para iniciar sesión y conf...

  • Casual Listener
  • Plan Free/Premium  Country  Mexico Device Moto g6 play Operating System Android Oreo   My Question or Issue   Recibí un mensaje en el que se menciona que fui acred...
  • Kevs24
  • Casual Listener
  • 1210 Views
  • 2 replies
  • 0 likes
  • Student
  • 1210 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Discount

I registered for the student discount and I still got charged the full amount. I dont have other accounts or any accounts linked.

  • Newbie
  • I registered for the student discount and I still got charged the full amount. I dont have other accounts or any accounts linked.    
  • Katerina
  • Spotify Legend
  • 454 Views
  • 1 replies
  • 1 likes
  • Student account discount canada
  • 454 Views
  • 1 replies
  • 1 likes

Spanish student living in germany

PlanPremiumCountryGermany My Question or IssueHiI am studying in an university in Spain but living in Germany (I travel every month to Barcelona for classes).The system doesn't recognize my Spanish university (shows only German ones) and it will not ...

  • Casual Listener
  • Plan Premium Country Germany   My Question or Issue Hi I am studying in an university in Spain but living in Germany (I travel every month to Barcelona for classes). The system doesn't r...
  • Maxim
  • Spotify Star
  • 398 Views
  • 3 replies
  • 0 likes
  • Student
  • 398 Views
  • 3 replies
  • 0 likes

Superuser Contribution Studenten Rabatt

Hallo Ich nutze Spotify schon seit 2 Jahren mit dem Studentenrabatt. Vor einem Monat musste ich den Account neu verifizieren lassen - hat auch geklappt.Gestern habe ich die Mail bekommen, dass ich den normalen Preis statt dem Studentenrabatt zahlen s...

  • Newbie
  • Hallo 🙂   Ich nutze Spotify schon seit 2 Jahren mit dem Studentenrabatt. Vor einem Monat musste ich den Account neu verifizieren lassen - hat auch geklappt. Gestern habe ich die Mail bekomme...
  • Peter
  • Spotify Legend
  • 635 Views
  • 1 replies
  • 0 likes
  • discount
    Other
    Student
  • 635 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Student Premium

I got the free month trial and I registered as a Student but today Spotify charged me with the full price for the Premium account, what can I do?Thank you in advance!

  • Newbie
  •  I got the free month trial and I registered as a Student but today Spotify charged me with the full price for the Premium account, what can I do? Thank you in advance!
  • Peter
  • Spotify Legend
  • 496 Views
  • 2 replies
  • 0 likes
  • student premium
  • 496 Views
  • 2 replies
  • 0 likes

Superuser Contribution Phone number's country code is not supported (Spotify student)

PlanPremium (Student)Country Turkey My Question or Issue Hello, I'm having trouble signing up to student program. I live in Turkey and even though my university is supported it's saying phone number's country code is not supported. İs there anything ...

  • Newbie
  • Plan Premium (Student) Country  Turkey   My Question or Issue  Hello, I'm having trouble signing up to student program. I live in Turkey and even though my university is supporte...
  • Peter
  • Spotify Legend
  • 3507 Views
  • 2 replies
  • 14 likes
  • Student
  • 3507 Views
  • 2 replies
  • 14 likes

Superuser Contribution Discounts for Students

.PlanPremiumCountry MalaysiaDeviceSamsung Galaxy J3 PRO My Question or Issue I was told that in certain countries such as Malaysia are not offered the student discount. But I'm also told that I'm able to get the discount too. I tap on the link on the...

  • Regular
  • .Plan Premium Country  Malaysia Device Samsung Galaxy J3 PRO   My Question or Issue  I was told that in certain countries such as Malaysia are not offered the student discount....
  • Katerina
  • Spotify Legend
  • 788 Views
  • 1 replies
  • 1 likes
  • Student
  • 788 Views
  • 1 replies
  • 1 likes