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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24800 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24800 Views
  • 18 replies
  • 0 likes

Solved!! Student Verification - can't select Germany

Hi there. I live in Austria and study on a German university. Now I'd like to apply for student discount, however "Germany" is not available in the list of countries on the SheerID page. Is there no discount for students enrolled on German universiti...

  • Casual Listener
  • ...bsp; Is there no discount for students enrolled on German universities or what's the issue?
  • 19950058
  • Casual Listener
  • 1206 Views
  • 4 replies
  • 0 likes
  • Student
  • 1206 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student discount

I signed up for Spotify premium using student discount. I have been charged payment for it however it still says that my account is free and that my student credentials are associated with another account. I do not have another Spotify account and I ...

  • Newbie
  • I signed up for Spotify premium using student discount. I have been charged payment for it however it still says that my account is free and that my student credentials are associated with another ac...
  • SergioDavid
  • Roadie
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Paid for subscription but still not getting premium

I purchased the spotify student premium offer. But it still asks me to upgrade to premium. I verified it with my bank account, where i have charged for $5.04.Please help.

  • Casual Listener
  • I purchased the spotify student premium offer. But it still asks me to upgrade to premium. I verified it with my bank account, where i have charged for $5.04. Please help.
  • Luke
  • Spotify Star
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

Superuser Contribution Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año.

Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año. Me quedan dos días y me llegó un correo que dice que pique en extender subscripción pero no funciona no pasa nada.

  • Newbie
  • Como renovar la subscripción a cuenta de estudiante cuando ya se va a acabar el año. Me quedan dos días y me llegó un correo que dice que pique en extender subscripción pero no funciona no pasa nada.
  • Alfredo
  • Roadie
  • 3660 Views
  • 1 replies
  • 0 likes
  • 3660 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student verification

I'm trying to sign up for the premium student account and my account is currently on hold. Would it be good enough verification if I use my financial statement as my evidence? It has dates on it, the institution name and my full name as well

  • Newbie
  • I'm trying to sign up for the premium student account and my account is currently on hold. Would it be good enough verification if I use my financial statement as my evidence? It has dates on it, the...
  • Alfredo
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta premium

Assinei o Plano Premium para universitários, o valor já foiu creditado no cartão, mas ainda estou com o plano free. E agora?

  • Visitor
  • Assinei o Plano Premium para universitários, o valor já foiu creditado no cartão, mas ainda estou com o plano free. E agora? 
  • Alfredo
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution I bought Preimum for Student, I paid the fee but there is no signs of Premium.

Hey!I bought Premium at April 1st then I cancelled it at April 19th. Two days ago, March 1st, I bought Premium again, and payment was succesful; I paid the fee but my account is still Free. I've already reached support but I wanted to give it a shot ...

  • Newbie
  • Hey! I bought Premium at April 1st then I cancelled it at April 19th. Two days ago, March 1st, I bought Premium again, and payment was succesful; I paid the fee but my account is still Free. 😞 I've...
  • Alfredo
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • Student
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Attesa attivazione Premium studenti

Buongiorno, è da ormai più di una settimana che ho fatto la richiesta per spotify Premium studenti e sto ancora aspettando conferma. In più di questa mia richiesta non c’è nessuna traccia nè sul profilo nè mi sono arrivate email. L’unica è quella che...

  • Newbie
  • Buongiorno, è da ormai più di una settimana che ho fatto la richiesta per spotify Premium studenti e sto ancora aspettando conferma. In più di questa mia richiesta non c’è nessuna traccia nè sul prof...
  • Alfredo
  • Roadie
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Spotify student discount not available in Germany?

Hallo! I have recently registered my University and subscribed UNIDAYs. However, when I tried to get the student discount, my credentials were not accepted. Moreover, on UNIDAYs the student discount is not more available.What should I do to get it? B...

  • Newbie
  • Hallo!   I have recently registered my University and subscribed UNIDAYs. However, when I tried to get the student discount, my credentials were not accepted. Moreover, on UNIDAYs the student ...
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Paid successfully but still free account [Student]

I just paid for student premium but my account is still "free" for 8~ hours? Please fix this or give me my money back, thank you.

  • Regular
  • I just paid for student premium but my account is still "free" for 8~ hours? Please fix this or give me my money back, thank you.
  • emir2
  • Regular
  • 337 Views
  • 3 replies
  • 1 likes
  • Student
  • 337 Views
  • 3 replies
  • 1 likes

Spotify Student for International Students

Hello, I am a student from Turkey, studying in the United States. I wanted to get the student premium from my Turkish bank account since I don't earn in USD, however Spotify doesn't let me do that. It says on the website that international students a...

  • Newbie
  • ...o that. It says on the website that international students are eligible for the student discount, but for some reason, when I go to the SheerID page I can't select US schools. I can see that many c...
  • Maxim
  • Spotify Star
  • 576 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why force students to use a credit card?

Hi, I'd like to make use of Spotify Student, again. But what I don't understand is, why there's no Paypal or IBAN payment method for this type of subscription. In what way is it different from the normal premium? Why do you assume students have credi...

  • Newbie
  • ...ormal premium? Why do you assume students have credit cards? I don't want to pay a yearly fee for a credit card just so that I can pay for Spotify. Of course I can set up a payment method with s...
  • Alfredo
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan de estudiante PAGO RETENIDO

Hola.Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo cancelar la compra puesto que aún no aparezco como Pre...

  • Newbie
  • Hola. Me subscribí a Spotify para estudiantes. Erróneamente hice el pago dos veces. Mi verificación en SheerID fue aceptada, pero ahora no puedo pagar debido a los 2 pagos retenidos. Tampoco puedo c...
  • Alfredo
  • Roadie
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compré Spotfy para universitarios y no se actualizó a premium

El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en mi tarjeta, pero aún siendo 3 de mayo la cuenta no se ha...

  • Newbie
  • El 18 de marzo realicé la compra de Spotify premium con descuentos para universitarios, recibí un correo diciendo que la verificación de SheerID fue realizada con éxito, se descontó el valor en ...
  • Alfredo
  • Roadie
  • 311 Views
  • 1 replies
  • 0 likes
  • premium universitarios
  • 311 Views
  • 1 replies
  • 0 likes

Can't select expiration month when paying for subscription

As stated in the title, I'm trying to set up a payment plan for my student discount subscription and it physically won't allow me to select a month for the expiration date of my card. I can fill in everything else, but when I click on month there's n...

  • Casual Listener
  • As stated in the title, I'm trying to set up a payment plan for my student discount subscription and it physically won't allow me to select a month for the expiration date of my card. I can fill in e...
  • emily-swanson
  • Newbie
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Student Discount Failed

I renewed my Student Discount by uploading the same type of document I did last year (updated to be this years version obviously) but this year SheerID are rejecting it. Why did they accept it last year but not this year? The email they sent says it ...

  • Newbie
  • I renewed my Student Discount by uploading the same type of document I did last year (updated to be this years version obviously) but this year SheerID are rejecting it. Why did they accept it last y...
  • RobiP
  • Gig Goer
  • 258 Views
  • 1 replies
  • 0 likes
  • Student
  • 258 Views
  • 1 replies
  • 0 likes

Subscribed, but not getting Premium?

I paid for my student account twice from my credit card but my account is still free please help me.

  • Casual Listener
  • I paid for my student account twice from my credit card but my account is still free please help me.
  • Luke
  • Spotify Star
  • 331 Views
  • 3 replies
  • 0 likes
  • Student
  • 331 Views
  • 3 replies
  • 0 likes

Paid for Student Premium and have been charged but account is not upgraded

Hi there, I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is associated with my university email and my spotify account with m...

  • Newbie
  • Hi there,    I have cancelled by former standard Premium spotify account and signed up and paid for a student premium account (as I am a student studying in the UK). My UniDays account is...
  • Luke
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 363 Views
  • 1 replies
  • 0 likes

Student Discount

I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do?

  • Visitor
  • I paid for premium by paying as a student. And the money has charged from me and account did not upgraded to premium. What should I do? 
  • Luke
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Spotify for Students Issue

The other day I tried to buy the 4.99/month for Students Premium and Spotify could not verify I was a student at my college but they still charged me the 4.99. What should i do? It does not say I am a premium user on my account nor does it say I am i...

  • Casual Listener
  • The other day I tried to buy the 4.99/month for Students Premium and Spotify could not verify I was a student at my college but they still charged me the 4.99. What should i do? It does not say I a...
  • Luke
  • Spotify Star
  • 320 Views
  • 3 replies
  • 0 likes
  • 320 Views
  • 3 replies
  • 0 likes