Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Hello, Does students from Israel can get the student account discount?Thxx
So basically I made a mistake and bought a student discount for an account that I never use (and can't delete; I forgot I still had it). Is it possible to transfer that discount to my main Facebook account? I also tried cancelling the discount on the...
Hoping someone can help. Trying to sort oft student membership via unidays and just keeping getting the following error Discount not availableAlternatively you may wish to visit myunidays.com where you’ll be able to access all of our current discount...
My premium discount of getting 3 months for 99 cents recently expired and want to get spotify student because i curently attend University. When I enter my student credentials it says "Your student credentials are already associated with another Spot...
Hello there, Today i applied for a student discount. I sent some of those necessary documents which you asked from us. During this checking process, How should i use my Spotify premium? Or i can't use it? Please let me know about it. By the way, i co...
Hello, I wanted to take an Spotify Premium Student account, I registered my credit card, but when I wanted to register my school, she wasn't on the list. So I canceled the registration. I made it 2 times to be sure that my school isn't on the list. T...
Hello, when i was verificating my student card my wifi conection lost and i couldnt reload the page, so then i reconected it and tried again, and it took me start page, also i got charged for 3,49eur. How can i get my money back? Thanks...
Hello, I'm a French user, please forgive my English.I'm using spotify with a student discount since December 2017, everything was all right until this month. My account was automatically switch to spotify family (3 times more expensive) at March the ...
I received a fee from me before my Spotify student membership. I was charged again after the return mail. I checked my back-up account. What should I do?
hey there i pay my premium account money from the card but sheerid don't approve my student id after shherid approved my studen account but spotify has already take my oney and now they said you havent got enough money please help me
Hello, I am paying for spotify premium student and I have signed up for Hulu through spotify. I have been using spotify ever since and have been watching hulu ever since: for almost a year now. Recently, every time I try to watch Hulu, it says Hi Car...
Hello, I tried to create Spotify account and added all the details. But the end message was unable to create the account .Now even after that I am being charged for $4.99 every month and not able to enjoy Spotify. Either make a repayment of all the c...
How do I extend my existing student discount if I am still a student?
I have been using Spotify with the Student Discount 6/25/17 and it was .99 cents for a 3 month trial, but the rest of the months it was $9.99, but I put in my student information and the college I am attending. I was a junior when I started my member...
Ho comprato l’abbonamento studenti e pur essendo stato detratto il costo dal mio conto, sono rimasta all’abbonamento free. Ho inviato una foto del mio badge universitario come attestazione del mio status di studente, quindi non capisco quale possa es...
Hi ! does the student of Quebec can have the 50% student discount ?. they show me nothing and Thank you !
Hi! I have a spotify premium account which I got as a gift for Christmas and expires April 6th of this year. I saw the reciept was 30 dollars. So I have been using premium, but I want to switch to premium student so I can have access to Hulu. I alrea...
Hi, went through the sheerid verification and got an a-mail confirmation. Still can't get the premium service. Do I have to pay for premium subscription first?Anyone can help with that? Thanks
I was half way through my upgrade to spotify premium for students and my internet timed out whilst providing a copy of proof of student ID. I went back to the page which had not saved my information, but the money has been taken from my account.How d...
I'm trying to get the student discount, and as of now - my verification has been rejected twice. How is it possible to send documents issued within the last 3 months? The only possible prove I have is my student card, which was issued on 2016, and 20...