Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26404 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26404 Views
  • 20 replies
  • 0 likes

studen premium

hi there,today I did a request for spotify student promotion.CASH DRAWED from my credit card (in the page it was saying that they won't be drawing the cash till confirmation!!) , yet still I don't have a premium account or any information mail.My spo...

  • Newbie
  • hi there, today I did a request for spotify student promotion. CASH DRAWED from my credit card (in the page it was saying that they won't be drawing the cash till confirmation!!) , yet still...
  • Domantasezys
  • Newbie
  • 701 Views
  • 1 replies
  • 0 likes
  • Student
  • 701 Views
  • 1 replies
  • 0 likes

Student!!!

Hello I'm a student and I availed the premium for students. I use Paymaya as an payment instrument. Spotify showed a message that I will not be charged until i send my 3 valid school ids or documents but then when I checked my account they already ch...

  • Casual Listener
  • Hello I'm a student and I availed the premium for students. I use Paymaya as an payment instrument. Spotify showed a message that I will not be charged until i send my 3 valid school ids or d...
  • Maxim
  • Spotify Star
  • 602 Views
  • 3 replies
  • 0 likes
  • 602 Views
  • 3 replies
  • 0 likes

Premium for students

Hi, Im front the Czech republice i would like to buy premium Spotify for students. But There are problems with payment... My bank Said that everything is ok, but on your is problem with date of expiration... My date is 10/19 but You are Getting infor...

  • Newbie
  • Hi,  Im front the Czech republice  i would like to buy premium Spotify for students. But There are problems with payment... My bank Said that everything is ok, but on your is problem w...
  • LeoRager
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Credit Card information entered; Student Status Verified; No Premium Spotify?????

On December 30, 2017, I entered my credit card information, verified my student status, and received an e-mail from SheerID indicating my status was verified. The e-mail from Sheer ID said:"You're verified!We verified that you're enrolled in an accre...

  • Newbie
  • ...aid: "You're verified! We verified that you're enrolled in an accredited college or university, which means Premium for Students is but a few clicks away. Go back to Spotify to complete your purchase....
  • phan_times
  • Community Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

No me llego el recibo de mi plan de estudiamte

Solo tengo mi numero de pedido y jamas llego mi recibo,solo tengo mi numero de orden.Si es que se cargo a mi cuenta y ni siquiera tengo el servicio ahora como lo cancelo?

  • Newbie
  • Solo tengo mi numero de pedido y jamas llego mi recibo,solo tengo mi numero de orden.Si es que se cargo a mi cuenta y ni siquiera tengo el servicio ahora como lo cancelo?
  • Ingrid617617
  • Newbie
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium for Students

I’m trying to change my account to student & it is not recognizing me as a student.

  • Newbie
  • I’m trying to change my account to student & it is not recognizing me as a student. 
  • Alfredo
  • Roadie
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Are we able to see the list of universities who have spotify student?

Hi! So I saw that my Country (Portugal) is in the list for the Spotify Student program, but I don't know if my university is included or not. Is there any way to check? Like a list?

  • Newbie
  • Hi! So I saw that my Country (Portugal) is in the list for the Spotify Student program, but I don't know if my university is included or not. Is there any way to check? Like a list?  
  • Maikiki
  • Newbie
  • 33589 Views
  • 2 replies
  • 1 likes
  • 33589 Views
  • 2 replies
  • 1 likes

Student Premium Problem

Hello, I paid for Student Premium yet i can not use it. Please reply as soon as possible. Thanks.

  • Regular
  • Hello,  I paid for Student Premium yet i can not use it. Please reply as soon as possible.   Thanks.
  • Luke
  • Spotify Star
  • 764 Views
  • 9 replies
  • 0 likes
  • Student
  • 764 Views
  • 9 replies
  • 0 likes

I want refund

I was researching student membership the code came in I have entered the code (the money would not be withdrawn without filling out the membership information) I closed the page before filling out the membership information and my money was withdrawn...

  • Casual Listener
  • I was researching student membership the code came in I have entered the code (the money would not be withdrawn without filling out the membership information) I closed the page before...
  • Maxim
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Student
  • 288 Views
  • 1 replies
  • 0 likes

Worldwide Student Discount

Hello i registered for the student promotion at last week. Your system was taken the first payment from my bank but still i havent recieve the your acception link by the my mail address. so how can i get it or how do you find the solution about it.my...

  • Casual Listener
  • Hello i registered for the student promotion at last week. Your system was taken the first payment from my bank but still i havent recieve the your acception link by the my mail address. so how can i...
  • kejt_
  • Community Legend
  • 554 Views
  • 5 replies
  • 0 likes
  • Student
  • 554 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student Discount SheerID not working

Hi, I'm trying to switch from my normal Premium to student Premium (canada). My university is listed in the options but once I finish filling up the information, it takes me to another page that says "I'll be sent to my school portal to verify" I don...

  • Casual Listener
  • Hi,    I'm trying to switch from my normal Premium to student Premium (canada). My university is listed in the options but once I finish filling up the information, it takes me to another...
  • MaraA
  • Newbie
  • 24752 Views
  • 19 replies
  • 4 likes
  • Student Discount Canada
  • 24752 Views
  • 19 replies
  • 4 likes

Discounts for Students

Hi I started the application to sign a student plan, they said that they will not be charged until they prove that my documents are valid, But yes i sent the documents, i was charged the **bleep** of my card, and still with a free

  • Newbie
  • Hi   I started the application to sign a student plan, they said that they will not be charged until they prove that my documents are valid, But yes i sent the documents, i was charged th...
  • kejt_
  • Community Legend
  • 419 Views
  • 1 replies
  • 1 likes
  • 419 Views
  • 1 replies
  • 1 likes

Student Premium does not work

I've made an account and applied to the stud. discount premium account, I was charged accordingly, but my account still appears as Spotify Free. how do I make it work as aq premium ac.?

  • Newbie
  • I've made an account and applied to the stud. discount premium account, I was charged accordingly, but my account still appears as Spotify Free. how do I make it work as aq premium ac.?
  • xcxhop12
  • Regular
  • 395 Views
  • 1 replies
  • 5 likes
  • Student
  • 395 Views
  • 1 replies
  • 5 likes

Premium to Student Discount

Hi there, I've been a Premium user for many years but I'm also a student and I've seen that there is a discount. How can I apply to this plan? Best,

  • Newbie
  • Hi there,    I've been a Premium user for many years but I'm also a student and I've seen that there is a discount. How can I apply to this plan?    Best, 
  • Luke
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Student discount - foreign university

Hi,I'm German, but study at the University of Edinburgh. My status has been approved by Unidays. However, Spotify Germany does not recognize this for the Student Premium account. I do not have a British/Scottish Bank account so I would not be able to...

  • Casual Listener
  • Hi, I'm German, but study at the University of Edinburgh. My status has been approved by Unidays. However, Spotify Germany does not recognize this for the Student Premium account. I do not have a Br...
  • matraquilho
  • Casual Listener
  • 451 Views
  • 2 replies
  • 0 likes
  • 451 Views
  • 2 replies
  • 0 likes

Solved!! Charged 2 times for student discount

Hi! when I got verified for a student discount, I was charged 2 times, but still had no premium. So I paid again and now it's working. Could I get a refund for those 2 charges?

  • Newbie
  • Hi! when I got verified for a student discount, I was charged 2 times, but still had no premium. So I paid again and now it's working. Could I get a refund for those 2 charges?
  • LeoRager
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount: Removing Hulu

Hi, How do I un-merge/remove Hulu from my Student Spotify account? I had Hulu already so I got a limited plan to merge with Student Spotify. However I'd like a new plan now, but every time I click "Remove Hulu" on my Spotify account, it just brings m...

  • Newbie
  • Hi,   How do I un-merge/remove Hulu from my Student Spotify account? I had Hulu already so I got a limited plan to merge with Student Spotify. However I'd like a new plan now, but every time I...
  • thelambert
  • Newbie
  • 11198 Views
  • 2 replies
  • 3 likes
  • 11198 Views
  • 2 replies
  • 3 likes

Changing from premium to student

Okay first question is, when I went to apply for the student discount it asked for my card number all over again. Is it going to charge me? I JUST paid this months premium charge and I don’t want to be charged twice. Second question is if it is the s...

  • Newbie
  • Okay first question is, when I went to apply for the student discount it asked for my card number all over again. Is it going to charge me? I JUST paid this months premium charge and I don’t want to ...
  • amayaelidani
  • Music Fan
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

NUS Extra- Student Discount- Still Available?

Hello, if I have an 'NUS Extra' card, can I still get 50% student discount on premium?i can only find information using 'Unidays', which I'm not a member of.Thanks

  • Casual Listener
  • Hello, if I have an 'NUS Extra' card, can I still get 50% student discount on premium? i can only find information using 'Unidays', which I'm not a member of. Thanks
  • Hanmurphy
  • Newbie
  • 5402 Views
  • 6 replies
  • 0 likes
  • 5402 Views
  • 6 replies
  • 0 likes

Superuser Contribution Plan estudiante problema al pagar

Hoy quise suscribirme al plan estudiante pero me pedia subir unos archivos para comprobar que era estudiante, al momento que iba a subirlos la pagina se volvio a cargar y se me debito los 3$ que vale y no obtuve mi suscripcion por favor que hago

  • Newbie
  • Hoy quise suscribirme al plan estudiante pero me pedia subir unos archivos para comprobar que era estudiante, al momento que iba a subirlos la pagina se volvio a cargar y se me debito los 3$ que vale...
  • danilalalaw
  • Newbie
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes