Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
I'm a first year PhD student, and Spotify's student recognition system won't recognize that I'm a student at my school. Is there anything I can do?
Boa Tarde, Não tinha conta no Spotify e fiz uma recentemente com desconto para estudantes, cadastrei meu cartão e recebi um e-mail para confirmação de conta. Contudo ainda não obtive resposta quanto ao cadastro de estudante, e quando entro no spotify...
como faço para emitir uma boleto pra o spotify para universitários , poisnão tenho cartão de crédito?
Tinha o Premium e migrei para o de estudantes, porém agora estão vindo suas cobranças na minha fatura!
This isn’t fair! I want the discount to but I’m not in college !!
I currently have Spotify free and when I tried to activate Premium Student Discount, it said that my university is associated with another spotify account, but I do not have any other spotify accounts. I once had another one, but it is no longer acti...
I had Spotify student premium earlier this year and I try to activate it again and after I submit my credit card information this message pops up ,"This form has expired. Please reload the page and try again." I tried 5 times and no luck .
el 4 de noviembre de este año, estaba verificando si aplcaba para el descuento de universitarios, diligencie los datos del metodo de pago, y en el momento que pedian las imagenes que soportaran que si estuviera inscrito a la universidad, la pagina de...
My credit card has been charged $4.99 for the premium student account, but I am unable to access it because I go to school in Maine, USA and the United States is not in the drop down list when confirming i am a student
Dear community, Whenever I try to subscribe for the Student Premium Subscription I get this:Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I tried differe...
i applied aş a student to spotify but the payment was made four times. and im not premium now. please help me i want to back my money.
Hello, i bought premium for student 2 hour ago but still waiting email to enable my premium. Hurry up please my trip will end soon.
Buenas se me ha cobrado una vez 9.99 suscripción Premium y a continuación 4 veces suscripción Premium con descuento a estudiantes. Desde el banco no puedo devolver el pago al ser una tarjeta de débito. No hay manera de contactar con spotify, me sient...
how to return money for a student if he did not receive his functions?
if i get spotify preminum can i use it in multiple devices
Hey! So I just paid for the spotify and hulu bundle and it was charged to my card, but my account still remains a a free account. What can I do?
I've already got a spotify premium account but I can't change it to a student account (it says it can't verify me as a student). What do I do?
Could someone please help me I was trying to register my spotify account for the Student Discount. It didnt go through and I did not receive any verification. But when I checked my bank details I saw that I was charged twice. I called my bank they sa...
About 2 months ago I got an email asking me to confirm my student email to continue getting my student discount so I folewed the link and put my information in and everything seemed fine, but I just checked my bank statement and my student discount h...
Estaba haciendo el registro para el Premium de Universitarios, no me dejaba seleccionar un archivo, entonces cerré la aplicación y volví a abrirla para ver si ya me dejaba seleccionar un archivo y poder verificar mi cuenta universitaria, y me pidió q...