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Please see below the current ongoing issues which are under investigation.

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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24738 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24738 Views
  • 18 replies
  • 0 likes

FB email change

I'm currently a student who made their account with the student discount through facebook. Since then, I'm still in school, but I changed my email and didn't realize all of my Spotify emails were going to my old email, including emails sent to NOTIFY...

  • Casual Listener
  • I'm currently a student who made their account with the student discount through facebook.   Since then, I'm still in school, but I changed my email and didn't realize all of my Spotify e...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Estudantes

Se eu sou do ensino fundamental, eu posso acessar o desconto do Spotify Premium para estudantes?

  • Newbie
  • Se eu sou do ensino fundamental, eu posso acessar o desconto do Spotify Premium para estudantes?
  • Bittencourt
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

How to add headspace to student spotify

Hi, I am looking at changing from a normal student plan to one including headspace. When I go to do this it shows it will charge me £15 a month rather then the £5 it should be. Is this just an issue with the website or is it true?

  • Newbie
  • Hi, I am looking at changing from a normal student plan to one including headspace. When I go to do this it shows it will charge me £15 a month rather then the £5 it should be. Is this just an issue ...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

How can I get my money back (Student discount)

Hello there, I have applied for student discount from Turkey. I fill up my payment info, membership fee deducted from my account and then went to SheerID screen and Upload a screenshot of student page of my university but document rejected. When will...

  • Newbie
  • Hello there, I have applied for student discount from Turkey. I fill up my payment info, membership fee deducted from my account and then went to SheerID screen and Upload a screenshot of studen...
  • Maxim
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Student Premium with PayPal

Hello Everyone!I was wondering why can't I pay for Student Premium with my PayPal account. I don't use MasterCard, Maestro instead which also belongs to MasterCard I guess.Can we please solve this problem? It would be really nice, Thank You!

  • Newbie
  • Hello Everyone! I was wondering why can't I pay for Student Premium with my PayPal account. I don't use MasterCard, Maestro instead which also belongs to MasterCard I guess. Can we please solve thi...
  • Maxim
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • paypal
    student premium
  • 397 Views
  • 1 replies
  • 0 likes

STUDENT DISCOUNT answer of requests

Hi guys,I sent the request for the Student discount few days ago but I am still waiting for an answer. I would like to know how do you get your answer whether the sudent-account is approved or not?By e-mail?

  • Casual Listener
  • Hi guys, I sent the request for the Student discount few days ago but I am still waiting for an answer. I would like to know how do you get your answer whether the sudent-account is approved or not?...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

NUS Discount

Hi, I recevied an e-mail to renew my NUS student discount for Spotify Premium but can't seem to find where I need to enter my student discount number - it is taking me do the Unidays login instead? I only have NUS discount so don't have a login for U...

  • Newbie
  • Hi,   I recevied an e-mail to renew my NUS student discount for Spotify Premium but can't seem to find where I need to enter my student discount number - it is taking me do the Unidays login i...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Student Account

Hi everyone, I already pay the fee and send the documents for student account but my account still free.Here it is my receipt screenshot.

  • Casual Listener
  • Hi everyone,   I already pay the fee and send the documents for student account but my account still free. Here it is my receipt screenshot.
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Issues with Spotify Student payment

Hi,Yesterday i pay for student discount, but stucked at verification sheer id and i accidentally press back in the browser. Then I know the balance has been cut off but my account still free.How to get my balance back? Because I use my friend's credi...

  • Visitor
  • Hi, Yesterday i pay for student discount, but stucked at verification sheer id and i accidentally press back in the browser. Then I know the balance has been cut off but my account still free. How ...
  • 404 Views
  • 0 replies
  • 1 likes
  • spotify student
  • 404 Views
  • 0 replies
  • 1 likes

Double Payment

Hi, I wanted to be premium member as a student. When I was trying to enter my student certificate, safari crashed and web page is closed. It happened after I have entered my credit card information. When I check my credit card, I have seen that the p...

  • Newbie
  • Hi, I wanted to be premium member as a student. When I was trying to enter my student certificate, safari crashed and web page is closed. It happened after I have entered my credit card information. ...
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Student reimbursement

So this month I was charged $10 instead of the $5 for a student rate. I know that after 12 months you have to renew your student premium account to make sure that I am still attending school. My main question is, will I be reimbursed for the extra $5...

  • Newbie
  • So this month I was charged $10 instead of the $5 for a student rate. I know that after 12 months you have to renew your student premium account to make sure that I am still attending school. My main...
  • Maxim
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice for changing from premium to student

Hello, I recently changed my year-long premium subscription to the student discount, and was charged twice in the same month. First 6,99€ for the normal premium, and then, the next day, another 3,49 for the student discount.Is this normal procedure? ...

  • Newbie
  • Hello, I recently changed my year-long premium subscription to the student discount, and was charged twice in the same month. First 6,99€ for the normal premium, and then, the next day, another 3,49 ...
  • MonicaM_Bogota
  • Roadie
  • 747 Views
  • 1 replies
  • 0 likes
  • 747 Views
  • 1 replies
  • 0 likes

Student Discount

So I already have a premium spotify account and when I go to the site to verify that I'm a student it asks for my college, but when I search it and select it, it says that it couldn't verify that I'm a student. Anyone know how to fix this so I can ge...

  • Newbie
  • So I already have a premium spotify account and when I go to the site to verify that I'm a student it asks for my college, but when I search it and select it, it says that it couldn't verify that I'm...
  • kas0403
  • Music Fan
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Can I use student premium?

I am using normal premium. I just knew that Spotify has student premium but I am a student from Hong Kong. Can I use student premium? If yes, how can I change to use student premium? Thanks!

  • Newbie
  • I am using normal premium. I just knew that Spotify has student premium but I am a student from Hong Kong. Can I use student premium? If yes, how can I change to use student premium? Thanks!
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Student Discount in Turkey

I just got accepted for my premium after a few unsuccesful tries but i just checked out my provisions on my credit card i saw that i was charged 4 times. How am i going to fix this?

  • Casual Listener
  • I just got accepted for my premium after a few unsuccesful tries but i just checked out my provisions on my credit card i saw that i was charged 4 times. How am i going to fix this?
  • aysenurbasay
  • Casual Listener
  • 373 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 373 Views
  • 3 replies
  • 0 likes

Billing

I tried to apply for the student discount but I wasn't allowed since I hadn't fully enrolled in my classes it wouldn't allow me. However i was still charged and yet I don't have premium? I'd either like a refund or for my account to be premium

  • Newbie
  • I tried to apply for the student discount but I wasn't allowed since I hadn't fully enrolled in my classes it wouldn't allow me. However i was still charged and yet I don't have premium? I'd either l...
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

I already had a student discount

I had the student premium last year, and it doesn't let me upgrade to it again. Spotify is only worth it for me if I have the student discount.

  • Newbie
  • I had the student premium last year, and it doesn't let me upgrade to it again. Spotify is only worth it for me if I have the student discount.
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Pagamento caiu e o Premium não Veio!

Boa tarde, pessoal! Por gentileza, sou universitário e ao executar o cadastro para a conta universitária de R$ 8.50, fui jogado para uma pagina de cadastro da universidade. Ok, realizei o envio da ultima parcela paga e meu boletim do semestre que se ...

  • Newbie
  • Boa tarde, pessoal!     Por gentileza, sou universitário e ao executar o cadastro para a conta universitária de R$ 8.50, fui jogado para uma pagina de cadastro da universidade. Ok, re...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Spotify student

Last week i created a student spotify account, but they had to check my student papers. But I take the plane about two hours and I want to know if its correct or not. I can't wait any longer, how long does it take to check the student papers?

  • Newbie
  • Last week i created a student spotify account, but they had to check my student papers. But I take the plane about two hours and I want to know if its correct or not. I can't wait any longer, how lon...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Solved!! Month free

I subscribed to premium students and they did not give me my free month, they charged me right away, why?

  • Newbie
  • I subscribed to premium students and they did not give me my free month, they charged me right away, why?
  • KingOfHelping
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes