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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24729 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24729 Views
  • 18 replies
  • 0 likes

Student credentials are already linked to another Spotify account

Hi,I was wondering if anyone can help. I want to put my student discount on my own account to pay for premium but it says that my student credentials are already associated with another account. However this account belongs to my friend who cancelled...

  • Newbie
  • Hi, I was wondering if anyone can help. I want to put my student discount on my own account to pay for premium but it says that my student credentials are already associated with another account. Ho...
  • Jacob
  • Community Legend
  • 1083 Views
  • 1 replies
  • 0 likes
  • 1083 Views
  • 1 replies
  • 0 likes

Student discount

Merhaba.. Bugün Öğrenci indirimi ile premium aldım. TSİ 12:25'te. Ancak üzerinden 5 saat geçmesine rağmen premium aktif edilmedi. Fakat kredi kartı ödemelerime baktığımda 6.99 TL provizyonda bekliyor. Sebebi nedir? - Para çekiliyorsa neden premium de...

  • Casual Listener
  • Merhaba..   Bugün Öğrenci indirimi ile premium aldım. TSİ 12:25'te. Ancak üzerinden 5 saat geçmesine rağmen premium aktif edilmedi. Fakat kredi kartı ödemelerime baktığımda 6.99 TL provizyonda...
  • Kaptan
  • Casual Listener
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! College student discount without creditcard

Hi from the Netherlands, I am a college student with a spotify premium account since 2015. I recently learned about the student discount. When directed to the discountpage I can only pay with a creditcard, but I don't have one. How can I enjoy the st...

  • Casual Listener
  • Hi from the Netherlands,   I am a college student with a spotify premium account since 2015. I recently learned about the student discount. When directed to the discountpage I can only pay wit...
  • daankun
  • Casual Listener
  • 1934 Views
  • 2 replies
  • 0 likes
  • 1934 Views
  • 2 replies
  • 0 likes

Payment for Spotify Premium Student Discount

Hi! I was wondering if there are other ways to pay for the premium student account?Thanks!

  • Newbie
  • Hi! I was wondering if there are other ways to pay for the premium student account? Thanks!
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

PAGAMENTO PROCESSATO DUE VOLTE E ACCOUNT PREMIUM NON ATTIVATO

Stavo effettuando il pagamento per spotify premium offerta studenti (sono una studentessa liceale) ma non ho potuto completare l'iscrizione perchè il mio liceo non viene riconosciuto come istituto. TUTTAVIA, IL PAGAMENTO E' STATO PROCESSATO DUE VOLTE...

  • Casual Listener
  • Stavo effettuando il pagamento per spotify premium offerta studenti (sono una studentessa liceale) ma non ho potuto completare l'iscrizione perchè il mio liceo non viene riconosciuto come istituto. T...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

premium rate

I got an email to update my Student discount and I thought i did but a few days later, i got charged for for premium rate rather than student discount rate. How do I get a refund?

  • Newbie
  • I got an email to update my Student discount and I thought i did but a few days later, i got charged for for premium rate rather than student discount rate. How do I get a refund?
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Student discount

Hi, I got my verification email according my student discount. It said that the application is approved and i can start using my discount. I clicked the link below but it took me to a page that had text ''this page doesnt exist''. So how can I use my...

  • Casual Listener
  • Hi,    I got my verification email according my student discount. It said that the application is approved and i can start using my discount. I clicked the link below but it took me to a ...
  • jonnnz
  • Casual Listener
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Student discount

I tried getting the student discount. It said I needed to be a college student so I backed out. You guys still charged me the 4.99 and I don't have Spotify premium please refund my money

  • Casual Listener
  • I tried getting the student discount. It said I needed to be a college student so I backed out. You guys still charged me the 4.99 and I don't have Spotify premium please refund my money
  • ant0n1
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Student Discount

Hi! On April 26 I changed my premium plan to the student discount but when I check my account it still says that I have the normal premium plan. And I can't receive the confirmation mail because Spotify has my old Facebook mail (and I changed the mai...

  • Casual Listener
  • Hi! On April 26 I changed my premium plan to the student discount but when I check my account it still says that I have the normal premium plan. And I can't receive the confirmation mail because...
  • 280 Views
  • 0 replies
  • 0 likes
  • Premium
    Student
    Subscription
  • 280 Views
  • 0 replies
  • 0 likes

Pay for Student Using Paypal

Hi, i was just wondering why i cant pay with paypal for the student discount but for the normal and family plan i can... please help

  • Newbie
  • Hi, i was just wondering why i cant pay with paypal for the student discount but for the normal and family plan i can... please help 🙂
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Solved!! Changing from premium to student discount

HI, I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank account? Next to that they say that you'll only have to sign u...

  • Newbie
  • HI,  I'm a student and they just started the student discount here, but they need infomation about my creditcard. Why do they need that, while im already paying monthly by my 'normal' bank acco...
  • Maxim
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Solved!! Charged four times, no confirmation for 1 week, still not premium

Good day!I was attempting to apply for student dicount since april 28 and may 2 and I was shocked.I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from the attachment, yet I am still not confirmed. I thought i...

  • Casual Listener
  • Good day! I was attempting to apply for student dicount since april 28 and may 2 and I was shocked. I was charged four times, as seen on my account statement (using my Metrobank Debit Card) from th...
  • Jacob
  • Community Legend
  • 605 Views
  • 5 replies
  • 0 likes
  • 605 Views
  • 5 replies
  • 0 likes

Student Discount Renewal

Basically, I got an email saying I needed to renew my student discount and it took me to a page to enter my card details again on the spotify website. I went onto my actual spotify account and it said my 'Your subscription will automatically renew on...

  • Newbie
  • Basically, I got an email saying I needed to renew my student discount and it took me to a page to enter my card details again on the spotify website. I went onto my actual spotify account and it sai...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

student discount

Hi Guys, I just applied for the student spotify premium, and my files were all verified. In the email I got there's a link to complete the purchase, but when I click it I just get send to the normal spotify website. I don't know how to complete the p...

  • Newbie
  • Hi Guys, I just applied for the student spotify premium, and my files were all verified. In the email I got there's a link to complete the purchase, but when I click it I just get send to the normal ...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Student premium - won't work on iphone

I used to have normal premium Spotify and it worked perfectly fine between my iPhone and laptop - now I've changed to the Spotify premium student discount it won't work on my iPhone. I have logged in and out multiple times. Delete the app and reinsta...

  • Newbie
  • I used to have normal premium Spotify and it worked perfectly fine between my iPhone and laptop - now I've changed to the Spotify premium student discount it won't work on my iPhone. I have logged in...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Can I get refund if I just found out about the student discount?

Hi, I've been using Spotify premium for a few months now. I am a student and I didn't know we have a student price for spotify. Is it possible to get a refund ? Thank you!

  • Newbie
  • Hi,    I've been using Spotify premium for a few months now. I am a student and I didn't know we have a student price for spotify. Is it possible to get a refund ?    Thank yo...
  • ant0n1
  • Roadie
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Other Spotify accounts

I can't redeem my student discount for Spotify premium because it says the details are already linked with another Spotify account, yet this is the only one I have. I have previously had student discount on this account a few months ago but stopped w...

  • Newbie
  • I can't redeem my student discount for Spotify premium because it says the details are already linked with another Spotify account, yet this is the only one I have. I have previously had student disc...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Greek University problem

Hi!Several days ago I send in a form the name of my university,because Spotify didn't have it in the list!Still waiting and I can't get the student offer!

  • Casual Listener
  • Hi!Several days ago I send  in a form the name of my university,because Spotify didn't have it in the list!Still waiting and I can't get the student offer!
  • giangos
  • Casual Listener
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Student Discount Failed

2 days ago, I bought the Student Discount suscription for Spotify Premium, I veritifed my student ID and pay it two times but still I do not have Premium. Please HELP!

  • Casual Listener
  • 2 days ago, I bought the Student Discount suscription for Spotify Premium, I veritifed my student ID and pay it two times but still I do not have Premium. Please HELP!
  • Kahraman10
  • Casual Listener
  • 513 Views
  • 4 replies
  • 0 likes
  • 513 Views
  • 4 replies
  • 0 likes