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Premium Student

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Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24489 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24489 Views
  • 18 replies
  • 0 likes

Cadastro no plano de estudante

Oi! Fiz meu cadastro no premium para estudantes e recebi um e-mail que meu cadastro foi aprovado mas quando entro no link não sei onde ir para finalizar o cadastro! Alguém pode me ajudar?

  • Newbie
  • Oi! Fiz meu cadastro no premium para estudantes e recebi um e-mail que meu cadastro foi aprovado mas quando entro no link não sei onde ir para finalizar o cadastro! Alguém pode me ajudar?
  • Bittencourt
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

PROBLEMS WITH SPOTIFY PREMIUM ACTIVATON

I'VE ALREADY PAID THE PREMIUM FOR STUDENTS AND THERE IS NO CONSTANCY THAT I'M A PREMIUM USER. IN MY ACCOUNT I APPEAR LIKE A FREE USER BUT THE MONEY HAS ALREADY BEEN DISCOUNTED FROM MY ACCOUNT.

  • Casual Listener
  • I'VE ALREADY PAID THE PREMIUM FOR STUDENTS AND THERE IS NO CONSTANCY THAT I'M A PREMIUM USER. IN MY ACCOUNT I APPEAR LIKE A FREE USER BUT THE MONEY HAS ALREADY BEEN DISCOUNTED FROM MY ACCOUNT. &n...
  • Robert_W
  • Community Legend
  • 1207 Views
  • 5 replies
  • 0 likes
  • 1207 Views
  • 5 replies
  • 0 likes

student subscription failed

Hello,I have used my debit card to make a subscription and then the system told me to validate that im a student. So i went to SheerID and did the job there. Unfortunately i uploaded my universal university pass and SheerID didnt want it. So, i uploa...

  • Casual Listener
  • Hello, I have used my debit card to make a subscription and then the system told me to validate that im a student.  So i went to SheerID and did the job there. Unfortunately i uploaded my uni...
  • Tom
  • Community Legend
  • 1212 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 1212 Views
  • 3 replies
  • 0 likes

Solved!! Student Discount

Hello,I already have a premium account on Spotify for a long time. However, today I've seen an advertisement about the student discount. For I am a college student, I want to enjoy that discount. What should I do for this?

  • Newbie
  • Hello, I already have a premium account on Spotify for a long time. However, today I've seen an advertisement about the student discount. For I am a college student, I want to enjoy that discount. W...
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Student discount and paypal

I'm actually Premium and I pay via PayPal. I would like to start this student discount but I didn't manage to select PayPal. Only credit card seems to be allowed, please help me !

  • Newbie
  • I'm actually Premium and I pay via PayPal. I would like to start this student discount but I didn't manage to select PayPal. Only credit card seems to be allowed, please help me !
  • Tom
  • Community Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Studentenkorting

Ik ben al Premiumlid, en wil graag de studentenkorting inschakelen. Momenteel betaal ik via Ideal, en als ik via www.spotify.com/student de korting wil inschakelen, moet ik mijn creditkaartgegevens invullen. De mogelijkheid om met Ideal te betalen st...

  • Newbie
  • Ik ben al Premiumlid, en wil graag de studentenkorting inschakelen. Momenteel betaal ik via Ideal, en als ik via www.spotify.com/student de korting wil inschakelen, moet ik mijn creditkaart...
  • Hubo
  • Community Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Charged twice when upgraded to Premium

I just upgraded to Spotify Premium Student, but at one moment I lost my internet connection and did it again (inserted my credit card information). I had to send my school's information and yhe last thing I saw was that it will take up to 3 days to g...

  • Newbie
  • I just upgraded to Spotify Premium Student, but at one moment I lost my internet connection and did it again (inserted my credit card information). I had to send my school's information and yhe last ...
  • Tom
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

payment fail

I made an appilcation for student discount and give my credit card informations. But at the next page I figured out I am not suitable for this discount and closed the page. But when I checked my credit card statement, I have seen spotify payment(6,99...

  • Newbie
  • I made an appilcation for student discount and give my credit card informations. But at the next page I figured out I am not suitable for this discount and closed the page. But when I checked my cred...
  • Maxim
  • Spotify Star
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Solved!! Student account problem

Dear Spotfy people.On Saturday, April 22, 2017, I made a payment to benefit from student discount for my Spotify Premium membership. The document I sent was approved. But my account is still not premium. Despite the price of 6.99, my card was charged...

  • Regular
  • Dear Spotfy people. On Saturday, April 22, 2017, I made a payment to benefit from student discount for my Spotify Premium membership. The document I sent was approved. But my account is still not pr...
  • MattSuda
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Student discount

Are student discounts only for students in college ? How do younger people get the student discount

  • Casual Listener
  • Are student discounts only for students in college ? How do younger people get the student discount
  • Maxim
  • Spotify Star
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Solved!! Can i change my premium to student discount?

Hi! Currently I am using spotify Premium, but as I understood from a friend is that i can get the 50% discount. However, when i tried to change the contract plan, I am only able to apply for Student Premium. I am also not able to pay with PayPal anym...

  • Newbie
  • Hi!   Currently I am using spotify Premium, but as I understood from a friend is that i can get the 50% discount. However, when i tried to change the contract plan, I am only able to apply for...
  • Maxim
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Student discount FINLAND /UK

I study in UK but curryntly reaide in Finland. Do I have to use the account of UK or Finland to get the promotion?

  • Newbie
  • I study in UK but curryntly reaide in Finland. Do I have to use the account of UK or Finland to get the promotion?
  • MattSuda
  • Spotify Star
  • 433 Views
  • 2 replies
  • 0 likes
  • 433 Views
  • 2 replies
  • 0 likes

ME COBRARON 2 VECES EN SPOTIFY ESTUDIANTES

Al enviar mis datos me cobraron y cuando verifiqué me cobraron, no se si alguien sabe como solucionar este problema

  • Casual Listener
  • Al enviar mis datos me cobraron y cuando verifiqué me cobraron, no se si alguien sabe como solucionar este problema
  • MattSuda
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Studentenpremiumanmeldung nicht möglich

Hallo,Wollte mich über den Studententarif als Premium anmelden und muss mich noch registrieren. Wenn ich nun auf den Link drücke, wird mir nur eine weisse Seite geöffnet und ich kann weiterhin nichts machen? Gibt es eine andere Möglichkeit sich zu re...

  • Newbie
  • Hallo, Wollte mich über den Studententarif als Premium anmelden und muss mich noch registrieren. Wenn ich nun auf den Link drücke, wird mir nur eine weisse Seite geöffnet und ich kann weiterhin nich...
  • MattSuda
  • Spotify Star
  • 1010 Views
  • 1 replies
  • 0 likes
  • 1010 Views
  • 1 replies
  • 0 likes

Problema de Cargo a mi tarjeta

estaba completando el plan de estudiante lo cual puse mis datos de la tarjeta pero al momento de pasar al siguiente paso me sali por error quisiera saber si esto fue un cargo o no por que sale que se desconto dinero de mi tarjeta pero no me sale ni u...

  • Newbie
  • estaba completando el plan de estudiante lo cual puse mis datos de la tarjeta pero al momento de pasar al siguiente paso me sali por error quisiera saber si esto fue un cargo o no por que sale que se...
  • MattSuda
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Como faço para pagar plano de estudante no boleto?

Qual o procedimento para quem não possui cartão de crétido e gostaria de utilizar o plano estudante via boleto bancário ?

  • Newbie
  • Qual o procedimento para quem não possui cartão de crétido e gostaria de utilizar o plano estudante via boleto bancário ?
  • MattSuda
  • Spotify Star
  • 10611 Views
  • 1 replies
  • 5 likes
  • 10611 Views
  • 1 replies
  • 5 likes

Student discount

Why can't high school students get the student discount?

  • Newbie
  • Why can't high school students get the student discount?
  • MattSuda
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Turkey student account problem

Hi there,İ bought a student account, my bank account shows that I've paid , it is not pending but i don't use premium account.İ need help.i am waiting a solve...

  • Newbie
  • Hi there, İ bought a student account, my bank account shows that I've paid , it is not pending but i don't use premium account.İ need help. i am waiting a solve...
  • EthanS1
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

(Turkey) Student Premium activation problem

Hi there, SheerID approved my Student ID and my bank account shows that I've paid , it is not pending. But I can't use premium. Log out and Log in back doesn't work.

  • Casual Listener
  • Hi there,   SheerID approved my Student ID and my bank account shows that I've paid , it is not pending. But I can't use premium. Log out and Log in back doesn't work.
  • ilkin_181
  • Casual Listener
  • 753 Views
  • 4 replies
  • 0 likes
  • 753 Views
  • 4 replies
  • 0 likes