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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 24972 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 24972 Views
  • 19 replies
  • 0 likes

Superuser Contribution Student premuim payment with telecom

Hello! My subscribtion expired, i forgot to pay for it, so i went and updated it on my phone. I'm a verified student and i'v always been on a student premium, but it automatically chose standart premium, and i didnt really pay that much attention, un...

  • Newbie
  • Hello! My subscribtion expired, i forgot to pay for it, so i went and updated it on my phone. I'm a verified student and i'v always been on a student premium, but it automatically chose standart prem...
  • Alex
  • Spotify Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify For Stundents can't signup to Hulu

My Question or IssueHi, when I pay to Spotify for Students I try to signup to Hulu because the promotion of the premium student included this, and when I try this the page cannot work. I don't have account on Hulu and I didn't nothing pls help

  • Newbie
  • My Question or Issue Hi, when I pay to Spotify for Students I try to signup to Hulu because the promotion of the premium student included this, and when I try this the page cannot work.   I d...
  • Alex
  • Spotify Legend
  • 900 Views
  • 3 replies
  • 3 likes
  • Premium for Students
  • 900 Views
  • 3 replies
  • 3 likes

Superuser Contribution Premium subscription for Russian students

PlanPremiumCountryRussia Device(iPhone 11, Honor MagicBook 14)Operating System(iOS 15, Windows 10) My Question or IssueHi!I am the owner of a Premium subscription for students and am a student of the Russian Federation.Due to recent events, which I w...

  • Newbie
  • ...ubscription for students and am a student of the Russian Federation. Due to recent events, which I will not mention here, I am afraid that further payments may not be reproduced, as well as my c...
  • Novy
  • Moderator
  • 1333 Views
  • 1 replies
  • 3 likes
  • Premium for Students
  • 1333 Views
  • 1 replies
  • 3 likes

Superuser Contribution Syncing Local Files

PlanPremium StudentCountryUSDeviceIPhone XROperating SystemiOS 15.3.1 I have been attempting to sync local files from my PC onto my mobile app, but the songs appear greyed out and won’t play. Is this due to me having Premium Student? Thanks in advanc...

  • Newbie
  • Plan Premium Student Country US Device IPhone XR Operating System iOS 15.3.1   I have been attempting to sync local files from my PC onto my mobile app, but the songs appear greyed out ...
  • Jeremy
  • Spotify Legend
  • 1100 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1100 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change to Student Premium from Family Premium

Had my student status verified but I'm unable to change the plan. When I click to "get the discount" this is what I get with no way to activate the discount. As well, my family premium is very much active!  

Spotify.png
  • Casual Listener
  • Had my student status verified but I'm unable to change the plan. When I click to "get the discount" this is what I get with no way to activate the discount. As well, my family premium is very much a...
  • AdamDamon
  • Spotify Star
  • 685 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 685 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium for students

PlanPremium for students DeviceXiaomi mi 11 lite and pcOperating SystemMIUI 12.5 and Windows 10 My Question or IssueHello. I have realized that he has been charging me the normal rate (€10) and not the student rate (€5), apart from that I have activa...

  • Newbie
  •   Plan Premium for students   Device Xiaomi mi 11 lite and pc Operating System MIUI 12.5 and Windows 10   My Question or Issue Hello. I have realized that he has been c...
  • Ver
  • Spotify Legend
  • 1347 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1347 Views
  • 4 replies
  • 0 likes

Student discount after 4 years

Hi. I've used all my 4 years of student discount and yet my school is not over. Although most of the programs are 4 years, medicine is 6 years at Turkey and some other countries too. Is there any chance for me to keep using that discount? It would be...

  • Visitor
  • Hi. I've used all my 4 years of student discount and yet my school is not over. Although most of the programs are 4 years, medicine is 6 years at Turkey and some other countries too. Is there any cha...
  • Karambolage
  • Casual Listener
  • 2644 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 2644 Views
  • 2 replies
  • 0 likes

Superuser Contribution Will Hulu and Showtime automatically cancel with Premium for Students?

Hello,I am student using the Premium for Students plan. My plan is set to expire next month because I have been using the plan for 4 years now. Once my premium for students plan expires, will my membership with Hulu and Showtime expire with it? Or wi...

  • Casual Listener
  • Hello, I am student using the Premium for Students plan. My plan is set to expire next month because I have been using the plan for 4 years now. Once my premium for students plan expires, will my m...
  • Rezan-Lion
  • Spotify
  • 1162 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student: can't approve my college

PlanPremiumCountryRussian FederationOperating SystemWindows 10 My Question or IssueHi! I'm having some issues with approving my college in SheerID. I want to send a form with the information about it's website, but it says 'Invalid URL'. Unfortunatel...

  • Newbie
  • ...ountry but my friend is studying here and wants to get premium for students. Also, this url is ok for my country (Russia). Can you please tell me if I can send another form or e-mail to approve my c...
  • Eni
  • Moderator
  • 875 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 875 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student page Not found

Hello, I'm trying to subscribe the Spotify student on this page - https://www.spotify.com/cz/student/but after clicking on Try premium - some pink page pops up and says "Page not found".So please any help, how can I subscribe?

  • Newbie
  • Hello, I'm trying to subscribe the Spotify student on this page - https://www.spotify.com/cz/student/ but after clicking on Try premium - some pink page pops up and says "Page not found". So p...
  • Jeremy
  • Spotify Legend
  • 5995 Views
  • 24 replies
  • 0 likes
  • not found
    not working
    Student
  • 5995 Views
  • 24 replies
  • 0 likes

Superuser Contribution Im An Egyptian Student, But I want my account to remain USA Region.

My Question or Issue Hello, I'm An Egyptian University Student, but I have my account Set to USA using VPN, Because one of my fav artists most of his old music (~2016) isn't available in the Egyptian region + A full album of his isn't available in Ex...

  • Casual Listener
  • My Question or Issue   Hello, I'm An Egyptian University Student, but I have my account Set to USA using VPN, Because one of my fav artists most of his old music (~2016) isn't available in the...
  • MafeG
  • Spotify Legend
  • 1127 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1127 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium Student CAN cannot verify school (shows US schools only)

PlanPremiumCountryCanada (Toronto)DevicePC (all devices wont work though)Operating System(Windows 11) My Question or Issue Hello! I am a student attending University in Canada and cannot pass the verification page https://www.spotify.com/ca-en/studen...

  • Casual Listener
  • Plan Premium Country Canada (Toronto) Device PC (all devices wont work though) Operating System (Windows 11)   My Question or Issue   Hello! I am a student attending University i...
  • Alex
  • Spotify Legend
  • 1970 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1970 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student verification page dosen't work

Student verification page dosen't work https://www.spotify.com/us/student/verification/ gets 404

  • Newbie
  • Student verification page dosen't work https://www.spotify.com/us/student/verification/ gets 404
  • Novy
  • Moderator
  • 1204 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1204 Views
  • 1 replies
  • 0 likes

Spotify Lyrics not showing on anything but PC

PlanPremium StudentCountryGermanyDeviceXiaomi 11TOperating SystemMIUI Global 12.5.6.0 My Question or IssueI'm using a Spotify Premium Student plan and I am not able to use the new Lyrics feature on any device but my PC, which is especialy annoying on...

  • Casual Listener
  • Plan Premium Student Country Germany Device Xiaomi 11T Operating System MIUI Global 12.5.6.0   My Question or Issue I'm using a Spotify Premium Student plan and I am not able to use th...
  • Maxim
  • Spotify Star
  • 1420 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not start Student Discount Renewal

PlanStudent Premium CountryU.S.DeviceComputerOperating SystemWindows 10 My Question or IssueI received a reminder email to renew my student discount that will expire in a month, but when I go to renew it by following the link, there is no button or d...

  • Casual Listener
  • Plan Student Premium  Country U.S. Device Computer Operating System Windows 10   My Question or Issue I received a reminder email to renew my student discount that will expire in ...
  • MafeG
  • Spotify Legend
  • 1261 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1261 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hulu activation

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue"Activate" option missing for Premium for Students + Hulu bundle. I cannot find it anywhere. ...

  • Newbie
  • ...ctivate" option missing for Premium for Students + Hulu bundle. I cannot find it anywhere. And I tried several browsers
  • Alex
  • Spotify Legend
  • 1120 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble with verifying student account

HiI'm on a free Premium trial, and want to switch to Student Premium. While verifying, after filling the form, the "Verify using your school credentials." site appears. I click on the "Log in to school" button, which opens a new window. I log into my...

  • Casual Listener
  • Hi I'm on a free Premium trial, and want to switch to Student Premium. While verifying, after filling the form, the "Verify using your school credentials." site appears. I click on the "Log in to sc...
  • Jeremy
  • Spotify Legend
  • 858 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 858 Views
  • 3 replies
  • 0 likes

Solved!! I change country after student verification successfully ,now can’t pay or renew subscription.

My Question or IssueI change country after student verification successfully ,now can’t pay or renew subscription. I want to pay in US dollars

  • Visitor
  •   My Question or Issue I change country after student verification successfully ,now can’t pay or renew subscription. I want to pay in US dollars 
  • Maxim
  • Spotify Star
  • 597 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 597 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged wrong as a student

Hello, I’ve been using Spotify premium for many years now. Since 2 years as a student. I verified it 1 month ago but since 2 months I get charged the wrong price. I pay 9,99€ but as a student I should only pay 5€ Can somebody help me? I don’t know ho...

  • Casual Listener
  • Hello, I’ve been using Spotify premium for many years now. Since 2 years as a student. I verified it 1 month ago but since 2 months I get charged the wrong price. I pay 9,99€ but as a student I shoul...
  • Kiril
  • Moderator
  • 628 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 628 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't reverify for student subscription

I received an email saying that my student subscription would expire in a month unless I reverified. I clicked on the link but all it does is take me to my account page. I'm 99% sure I haven't used up the 4 year limit, so I'm not sure why it's not le...

  • Newbie
  • I received an email saying that my student subscription would expire in a month unless I reverified. I clicked on the link but all it does is take me to my account page. I'm 99% sure I haven't used u...
  • Mihail
  • Spotify Legend
  • 584 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 584 Views
  • 1 replies
  • 0 likes