Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25096 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25096 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution How can I activate student subscription

PlanPremiumCountryRussiaMy Question or IssueHiI passed checking that i am student.I see in account that I can activate student subscription but I don't understand how and where I can do itI choose 'Change plan' and see page (attachment) without any k...

  • Casual Listener
  • Plan Premium Country Russia My Question or Issue Hi I passed checking that i am student. I see in account that I can activate student subscription but I don't understand how and where I can do...
  • Mihail
  • Spotify Legend
  • 1148 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1148 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to select payment option

PlanFreeCountryNew Zealand My Question or IssueI recently registered for the student discount, and after I was verified I was sent to the payment screen where I proceeded to wait 20 minutes for the three dots to finish loading. I have refreshed the p...

  • Newbie
  • Plan Free Country New Zealand   My Question or Issue I recently registered for the student discount, and after I was verified I was sent to the payment screen where I proceeded to wait 20 ...
  • Eni
  • Moderator
  • 580 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 580 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can you add support for more methods of paying for the 12 monthly Spotify Premium for Students plan?

PlanPremiumCountryIndiaOperating System(Android 10) My Question or IssueI am a student and do not own a credit card. I only have a debit card but every time I try to subscribe to the 12 monthly Spotify Premium for Students plan, I get a message that ...

  • Regular
  • ...ubscribe to the 12 monthly Spotify Premium for Students plan, I get a message that I can not subscribe to the plan using my debit card. I was hoping that you could add support for payment methods like P...
  • Alex
  • Spotify Legend
  • 1287 Views
  • 9 replies
  • 2 likes
  • Premium for Students
  • 1287 Views
  • 9 replies
  • 2 likes

Superuser Contribution Спотифай верификация.

Отправил документы для подтверждения того, что я студент: студенческий билет с именем, фамилией; договор об образовании; расписание; чек за оплату образовательных услуг; на что спотифай мне говорит о том, что невозможно подтвердить то, что я являюсь ...

  • Newbie
  • Отправил документы для подтверждения того, что я студент: студенческий билет с именем, фамилией; договор об образовании; расписание; чек за оплату образовательных услуг; на что спотифай мне говорит о...
  • Mihail
  • Spotify Legend
  • 750 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 750 Views
  • 1 replies
  • 0 likes

Reduced Price for Student Plan

PlanFreeCountryUnited StatesDeviceWindows PCOperating SystemWindows 10My Question or IssueWould it be possible to reduce the price for the Spotify premium plan by removing Hulu and Showtime from the plan as I don't need those services, and only want ...

  • Newbie
  • Plan Free Country United States Device Windows PC Operating System Windows 10 My Question or Issue Would it be possible to reduce the price for the Spotify premium plan by removing Hulu and ...
  • Maxim
  • Spotify Star
  • 647 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 647 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I am unable to use the student premium plan after verification

I verified my student email address from sheerid and received a mail saying I got verified. I used my personal email and whenever I clicked on the student premium plan it just automatically takes me back to sheerid verification page all over. I thoug...

  • Casual Listener
  • I verified my student email address from sheerid and received a mail saying I got verified. I used my personal email and whenever I clicked on the student premium plan it just automatically takes me ...
  • Jeremy
  • Spotify Legend
  • 969 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 969 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Access to Hulu with Spotify Student

PlanPremium StudentCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueMy Hulu account says I need to resubscribe. My Spotify settings says I have the student version of premium with access to Hulu. When I click access Hul...

  • Newbie
  • Plan Premium Student Country United States Device iPhone 11 Operating System iOS 14.4   My Question or Issue My Hulu account says I need to resubscribe. My Spotify settings says I have...
  • Eni
  • Moderator
  • 704 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify charged my $14 this month and I have a student account.

Spotify charged my $14 this month and I have a student account. I am a US student and have had premium for a while. It says on my receipts tab that it charged $5, but it took $14 out of my account. iPhone 12Mac Pro

  • Newbie
  • Spotify charged my $14 this month and I have a student account. I am a US student and have had premium for a while. It says on my receipts tab that it charged $5, but it took $14 out of my account.&n...
  • Mihail
  • Spotify Legend
  • 853 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 853 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't pay and renew my student subscription

My payment failed. I had student subscription, but I have changed my card. I have checked everything in my bank and all it's OK. I tried other cards, but unsuccessfully. I tried to do it in another deviced an on PC, but unsuccessfully. PLEASE, HELP!!...

  • Visitor
  • My payment failed. I had student subscription, but I have changed my card. I have checked everything in my bank and all it's OK. I tried other cards, but unsuccessfully. I tried to do it in another d...
  • Mario
  • Spotify Legend
  • 1018 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1018 Views
  • 3 replies
  • 0 likes

Allow 6th Form students to benefit from the Student account and Headspace tie in.

I am the Head of 6th Form at Allerton High School in Leeds in the UK. A number of our students have mental health issues and we have used Headspace as a tool. Almost all of them use Spotify. The tie in between Spotify and Headspace is such a good ide...

  • Visitor
  • I am the Head of 6th Form at Allerton High School in Leeds in the UK. A number of our students have mental health issues and we have used Headspace as a tool. Almost all of them use Spotify. The t...
  • Maxim
  • Spotify Star
  • 1860 Views
  • 1 replies
  • 3 likes
  • 1860 Views
  • 1 replies
  • 3 likes

If I pause cancel my subscription for a month or so, do I have to verify my student status again?

That's the question. If I pause cancel my subscription for a month or so, do I have to verify my student status again if I rescubscribe?

  • Casual Listener
  • That's the question. If I pause cancel my subscription for a month or so, do I have to verify my student status again if I rescubscribe?
  • Billy-J
  • Spotify Star
  • 1478 Views
  • 1 replies
  • 0 likes
  • 1478 Views
  • 1 replies
  • 0 likes

Student discount

Hi,I am currently living in South Korea and attending a Canadian University online at the moment.However, I am not able to access the student premium discount. Is there any way to solve this problem? Thank you.

  • Casual Listener
  • Hi, I am currently living in South Korea and attending a Canadian University online at the moment. However, I am not able to access the student premium discount.  Is there any way to solve th...
  • user-removed
  • Not applicable
  • 2209 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 2209 Views
  • 2 replies
  • 0 likes

Superuser Contribution No monthly subscription option with a student discount

PlanPremiumCountryIndiaDeviceMacBook Pro (Retina, 15-inch, Late 2013)Operating SystemMac OS 10.15.7 (19H114) My Question or IssueWhen I go to https://www.spotify.com/in/student/verification/, I don't see an option to subscribe for a monthly plan, onl...

devxpy_0-1609860883835.png
  • Casual Listener
  • Plan Premium Country India Device MacBook Pro (Retina, 15-inch, Late 2013) Operating System Mac OS 10.15.7 (19H114)   My Question or Issue When I go to https://www.spotify.com/in/...
  • Ver
  • Spotify Legend
  • 1251 Views
  • 10 replies
  • 1 likes
  • Premium for Students
  • 1251 Views
  • 10 replies
  • 1 likes

Superuser Contribution Change Premium Plans

I recently realized that I had been in the Family Premium Plan all by myself, so I wanted to change from that plan to the Student Premium Plan. The problem is, I've already been verified but the plan itself didn't change at the end of the month. It s...

  • Casual Listener
  • I recently realized that I had been in the Family Premium Plan all by myself, so I wanted to change from that plan to the Student Premium Plan. The problem is, I've already been verified but the plan...
  • Novy
  • Moderator
  • 1396 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 1396 Views
  • 5 replies
  • 0 likes

Superuser Contribution Reverify student premium

My reverification email went to junk so I was unable to reverify before the subscription was up. For four months I was charged $9.99 instead of $4.99. Is there anyway I can be reimbursed for the extra charge as I am still a student?

  • Visitor
  • My reverification email went to junk so I was unable to reverify before the subscription was up. For four months I was charged $9.99 instead of $4.99. Is there anyway I can be reimbursed for the extr...
  • Ver
  • Spotify Legend
  • 779 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 779 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Fui cobrado indevidamente pelo dobro do valor

Boa tarde, Eu recebi uma notificação de cobrança do Spotify premium alegando um custo de 16,50 (premium normal)Quando a minha conta é na realidade uma conta premium universitária. (Cadastrado só no meio do ano)Gostaria de saber se mais alguém já sofr...

  • Casual Listener
  • Boa tarde,   Eu recebi uma notificação de cobrança do Spotify premium alegando um custo de 16,50 (premium normal) Quando a minha conta é na realidade uma conta premium universitária. (Cadastr...
  • Guedones
  • Casual Listener
  • 1368 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1368 Views
  • 4 replies
  • 0 likes

Hulu not connecting Spotify Student Account

I had subscribed to the Spotify Student plan hoping to also use the SHOWTIME and Hulu feature, but it’s showing to me that I don’t have the subscription on either and I’m not eligible? I tried the other solutions and they seem to not work either. I’v...

  • Visitor
  • I had subscribed to the Spotify Student plan hoping to also use the SHOWTIME and Hulu feature, but it’s showing to me that I don’t have the subscription on either and I’m not eligible? I tried the ot...
  • 610 Views
  • 0 replies
  • 0 likes
  • 610 Views
  • 0 replies
  • 0 likes

I can't find my college in the for student section

I can't find my community college in the list. Madera Community College. Can I get some help.

  • Newbie
  • I can't find my community college in the list.  Madera Community College. Can I get some help. 
  • Maxim
  • Spotify Star
  • 648 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 648 Views
  • 1 replies
  • 0 likes

Student to Duo - benefits lost?

Hi,If I upgrade from student to Duo premium, would I lose my Hulu and Showtime access? Thanks! Jen

  • Visitor
  • Hi, If I upgrade from student to Duo premium, would I lose my Hulu and Showtime access? Thanks! Jen
  • Maxim
  • Spotify Star
  • 797 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 797 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get a premium students account because I used a free trial a year ago

I have been trying to get a premium students account. I am verified, but once I put in all of my billing information it says that I cannot upgrade my account to the premium students plan because I have already done a free trial. The free trial is inc...

  • Casual Listener
  • I have been trying to get a premium students account. I am verified, but once I put in all of my billing information it says that I cannot upgrade my account to the premium students plan because I h...
  • CarlosE
  • Moderator
  • 1198 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1198 Views
  • 3 replies
  • 0 likes