Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Hello, will Spotify Connect work with the Student Premium plan? It seems like when I switched over to the student plan, Spotify stopped working on my receiver.PlanStudent PremiumCountry DeviceSony STR DN1080Operating SystemProprietary My Question or ...
I have had a student premium account for about a year now while going to a community college. This coming fall, I plan to transfer to a university. Do I have to make a new account because it’s a different school or is there a way to change the school...
I had Hulu through my Spotify student account, but Spotify made me update my student account to make sure I was still a student and when that happened I got kicked off of my Hulu. Now every time I try to log into Hulu again it says it's having troubl...
PlanPremiumCountryBrasilMy Question or IssueNão estou conseguindo renovar meu plano para estudantes, pois aparece “você já aproveitou esta oferta”. Segue imagem:
I had spotify premium before, and the Interface and icons on my phone were normal, since i change my plan to Students, My Library only show, "song you like"( the same showed when i had no premium at all), and my playlist, i can still search for music...
PlanPremiumCountryUK My Question or IssueI have Unidays so was able to get the student discount and had it for about a year but recently my payments were bumped back up and I was asked to verify Im a student but this SheerID thing only works with uni...
So when is student discount going to be available for colleges outside the US? It's very frustrating to not be able to use it from other countries. It'll be awesome if it became available for Dominican Republic; and so far I tried adding my college t...
PlanFree/PremiumCountryIndiaDeviceMoto MOperating SystemAndroid 7.0 My Question or Issue On 12 April, 2019, I verified my free spotify account for premium for student. And after it I got mail for student discount and I immediately applied that discou...
PlanFree/PremiumCountryBrasil My Question or IssueFiz a conta Spotify Universitários há um ano. Agora já fiz diversas tentativas de renovação mas sempre me aparece a mesma mensagem: "você já aproveitou essa oferta" (vide imagem anexa) e não sei mais ...
i have confirmed multiple times that i am still a student but after a few months or so it will change back to normal premium without telling me and starts charging me the normal 9.99
PlanFree/PremiumCountryUSA Device(iPhone 10)Operating System(iOS 12.2) My Question or IssueIf I am currently in highschool and am enrolled and attending college in the summer and have a college email am I able to get the student plan now?
PlanPremium for StudentsCountryITALYDeviceSony XA1Operating SystemAndroid 8 My Question or IssueHello everyone, today I surfed the net in search of how to change my name in my profile, that's because since I'm a singer I wanted to get Spotify for Art...
I am in the United States but I have yet to add Spitify to my phone until this is resolved. My Question or Issue is that I would like to upgrade to student Premium and i was told by a friend that it costs 3.00 dollars. I cannot find that option and I...
PlanPremiumCountryBrasilDeviceXiaomi Mi A2Operating SystemAndroid Pie e Windows 10 Pro My Question or IssueEu tive de deletar meu cartão virtual do Nubank que estava sendo utilizado para a renovação do plano de estudante (que eu havia renovado em jan...
Country: UKHave been using student premium for the last three years, but cant renew it now.I study at the Architectural Association school of Architecture. Please help.
Free planMy Question or IssueIs it possible to pay by mobile for student discount?
so i have registered premium for student this afternoon. i select my university name and upload a picture of my class schedule that include my univ name and my own name. then the spotify said that i must wait for (X) days . what does X mean?
PlanFree/PremiumCountryTurkeyDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy question is clear, How Long Should I Wait for Spotify Student Account Confirmation ? I am waiting 3 days already.
My Question or IssueI have studend discount. ı tried to have premium like million times and never achieve! There is nothing wrong with my bank account or card how can I pay it? Country : Turkey
PlanFreeCountryAustraliaDevice(Oneplus 3)Operating System(Android) My Question or IssueHi,I was using student premium for 1 year. I got an email to renew my premium. But I misunderstood it need to be done at my enrollment documents due date also my p...