Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

gift card not applied

gift card not applied

Plan

Premium Student

Country

United States

Device

iPhone 13

Operating System

iOS 10

 

My Question or Issue

I had Regular Spotify Premium and applied a $30 gift card to my account on August 13th after I had already been billed for the month of August. Just recently I switched my account to a Student Premium account and it is saying that my next bill will be in November. How come the gift card isn’t being applied for more months? I thought I wouldn’t have to pay from my credit card until January or February. 

 

Reply
1 Reply

Hey @0s7x8apsg5skgw7ma3x3,

 

Thanks for coming to the Community.

 

Unfortunately, you can’t apply a gift card on discounted plans like Premium Student, Premium Family, Premium Duo, or trial offers.


Hope this clears things up 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts