help sucks

[66meyers]

Plan

Premium

Country

 Taiwan. I can't read Chinese

Device

imac 2009, iphone se

Operating System

ios 10, OS 10

My Question or Issue

Updated iphone se to latest iOS and noticed tons of problems with Spotify. A phantom playlist "FG2-6" would create itself and run automatically.

Spotify said logged into Chrome when I wasn't. Had to delete and reinstall iOS app.

I'm an American expat living in Taiwan. I can't read Chinese. Most of Spotify messages to me are in Chinese without an easy way to adjust this or change the language. Get a clue. This has been a problem for years and has been communicated multiple times.

Then you give me a dorky survey that has 5 general questions. Nothing useful or a place to communicate my problems. -5 stars.

[Maxim]

Hey there,

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!