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subscribed twice by mistake, charged twice per month?

subscribed twice by mistake, charged twice per month?

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I paid 4,16 euros. Do you know If I'll pay the premium student account twice a month (8,32 euros) or will it work normally ? (euros per month)

 

If I'll have to pay twice the price, do you know how to stop it in order to pay only 4,16 euros/month?

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1 Reply

You will only pay once, but if the charges were successful you can get a refund from Spotify for one of the charges, just make sure they are both successful charges on your bank statement before contacting them here: https://www.spotify.com/about-us/contact/

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