1 month premium

[Lenskie]

I paid 1month trial using my debit card. Cash got deducted frm bank. But my Spotify was still not in premium. So i paid again for my 1month premium. This time using upi. It was successful. So basically i was charged 2 times. Pls chk into ths

Plan 

Premium

Country

India 

Device

One plus 5t

Operating System

Android 

My Question or Issue

[Billy-J]

Hey @Lenskie, thanks for reaching out to the Community!

Did you subscribe to the Premium free trial? If you did, then you shouldn't be getting charged the first month.

Also, what's the status of your account when you head here? 

And do you see two charges when you check your Receipts page?

Keep me posted!

[Lenskie]

Yes i already subscribed to premium

[Billy-J]

Hey @Lenskie,

OK, I need to know the other information I asked for in my last reply so I can take a look.

Do you see both charges on your receipts page, and does the other charge show PENDING? Also, did both charges occur on the same date?