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2 subcriptions

2 subcriptions

Avatar of laura-jayne4
Newbie
2017-09-02 04:16 PM

Hello, I have jusy realised I have been paying a spotify subcription through itunes for £12.99 for some months now. I have also been paying £9.99 for a premium subcription directly through yourselves for both have been charged for a number of months with only one premium accoun being used. Can I get a refund for at least one of the subcrition charges i have been paying for months. I can provided statments. Thank you 

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Avatar of Maxim
Spotify Star
Spotify Star
2017-09-02 10:38 PM

Hey @laura-jayne4,

 

I'd recommend checking out Apple's support article about In-App-Purchase transactions: http://apple.co/2gt9TEM.

 

Thanks!

MaximSpotify Star
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