Address form not shown on payment page

[Johnsona]

Country

USA

Device

Windows and Iphone

My Question or Issue

The address form not shown on payment page. I have tried different devices and different internet network. Please help me !

[Maxim]

Hey @Johnsona ,

Welcome to the Spotify Community. Is there anything I can help out with?

If so, can you let me know a little more about what’s happening exactly? You can also add a screenshot, just make sure to remove any sensitive info.

I’d love to see what I can suggest. Thanks 🙂

[Johnsona]

 

[Maxim]

Hey @Johnsona ,

Thanks for posting a screenshot.

Please try the following:

1. Refresh the page a few times
2. Try using another browser
3. Open the page again, but this time in an incognito window
4. Give it another try on a different device and/or network

Let me know how it goes 🙂