Because of hackers. i changed parxmultiple times missed exatly

[#1]

It's a premium family account im my sister name.hilda <removed> we have it for 10 years my <removed>. couldn't recover can u helpw

<Community Star edit: removed sensitive info>

[Jose_M]

Hello @ 

Thanks for reaching out. If you think someone else has gained access to your Spotify account, I'd recommend checking out this Support article for the next steps to take.

Let me know how this goes!