Being charged even though im on a family plan

[charliiepaige]

My Question or Issue

i have a premuim account through a family plan, however i am not the admin. spofity are charging me every month any way. i have no other accounts. 

[Brunelicia]

Hey @charliiepaige ,

Welcome to the Community!

If you're being charged without being the admin of a Family Account there's a possibility that you have a second account, or that your credit card is being used.

I recommend you to, please, double-check and make sure you follow all of the steps in this article.

Let me know how you get on 🙂