Can’t buy Premium from my cellphone app

[nmonzon87]

Plan

Free

Country

Uruguay 

Device

iPhone SE

Operating System

iOS 12.1

My Question

Hi, I would like to change my suscription to Premium, but in my iPhone App I get a message showing that “it is not possible to buy Premium with this app”.

Can someone help me with this issue?

thanks in advance, rgds 

[Guido]

Hey @nmonzon87.

Thanks for getting in touch!

Could you try to subscribe via our website? You can do this here. Try a different web-browser or incognito browsing session if it's still not working.

Should do the trick! Let us know if you have further questions.

Have a nice day!