Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't buy premium with second account

Can't buy premium with second account

Alright, first of all  I have a spotify account linked with Facebook and since I want to get rid of Facebook in my life  I need a new spotify account. I created one and now I am trying to buy premium with my PayPal account (the other payment options are a problem for me) but after I accept the transaction in PayPal I just get redirected to the "buy premium" site like nothing happened. Why is it refusing to let me buy premium? 

Reply
1 Reply

Seems like Spotify is denying your "free-trial" purchase as your payment method has already been used by your Facebook account who has tried the free trial. I'd suggest giving Spotify a chat in order to fix things up: https://support.spotify.com/contact-spotify-support/

 

Hope I helped (:

Suggested posts