Can’t invite my wife to my duo plan.

[NpgAUA]

when putting in the same address it keeps saying the address she’s putting in is in another country? Meanwhile we’re doing it standing next to each other in our house… could someone please help me get her added to my plan. I don’t understand why I have to create a topic, instead of chatting/calling someone from support to help. 

[Luan]

Hey, @NpgAUA 
Welcome to the Spotify Community, and thanks for reaching out to us here!

I'm sorry to hear you're having trouble setting up your Duo plan, but I'm here to help you out.

First of all, I recommend that you try to send the invitation to her again by revoking the previous invitation and sending her another link. I also recommend that you copy the exact same address you used to set the plan up and send it to her to paste on the address field when she accepts the invitation.

If the issue persists, consider using another device to accept the invitation and double-check if the location service is enabled for that device. 

You can find more information about this whole process in this official support article:

• Can't join Duo plan

Let me know if you can overcome this issue and accept the invitation on her partner's end. I'd love to continue helping you out if necessary.

Have a great day! ✌️