Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can’t pay for my Premium Student

Can’t pay for my Premium Student

“It looks like you've taken a trial before, which means you aren't eligible for this offer. But you can still get Premium Student.“

What does this even mean? I was trying to pay first time for Premium Student, I filled out the form, everything was okay until I tried to pay. 

Reply
1 Reply

Hey,

It's possible that you've previously used your payment method to avail for the offer which would explain why you're seeing this error. If your account has never tried Premium before, the system will recognize it as eligible and will prioritize the trial, but you cannot use the same card you've used on a different account to get Premium

 

TanyaSSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts