Can't play on Connect device Yamaha RX-V677, "need premium"

[flokn]

If I wann try to Playback on my Yamaha RX-V677 AVR it says "need premium" on the device display. Any other Connect device (Fire TV, Tablet, Windows) works well. I have allready Powerd off/on, disconnected and reconnected all my my devices via online account settings - without success. 

I have Family Premium, using the "host" account.

Does anybody have a workaround?

Thank you! 🙂

[baalzevuv]

Same issue here.  Started yesterday,

[bradjacobs · Accepted solution]

I had the same issue as well.  I fixed it by going into settings where it prompted me to do a new firmware update.  After letting the update finish and restarting the receiver, Spotify worked once again.

[flokn]

Jep, since Yesterday. Here too.

[baalzevuv]

Yep, that did it.  I just finished the firmware update.  It took about twenty minutes.  Below is a YouTube video showing how to perform the update:

https://www.youtube.com/watch?v=0L0J1fMmP_o&t=85s

[TommyG007]

Thanks for this solution.

I also just had the same problem for my Yamaha R-N500, it kept saying 'Need Premium' which I already have an active subscription for.

I ran the firmware update from 1.13 to 1.17 by holding down the Return button while switching the unit on. Then using the select dial to select Update-Internet, then press the Display button. The update ran for a few minutes, restarted and it worked again.

I just wish it displayed 'Update Firmware' instead of 'Need Premium' which is a bit confusing.

[Ltivi10]

Thank You! Thank you!  Tried everything on the spotify side...the you tube video to "reboot" the receiver worked...i  have messing with this thing for 2 days...finally!!!