Can’t switch to duo plan because I changed from a gamily plan

[#1]

I just got the duo plan for me and my husband, however when he clicks on the invite list it says that he can’t join my plan because members can only switch plans once every 12 months.

[Maxim]

Hey there,

Thanks for reaching out.

In that case, he was most likely alread part of at least two Premium Family/Duo plans as a member and has switched from one plan to another within the last 12 months.

He'll be able to join a different one after the 12 months are up 🙂

Hope this clears things up!