Can't use my giftcard

[Laura4893]

Hey guys,

i've just got a 10€ spotify giftcard to use the 3 months 9,99€ offer from my mum.

Here in germany you can buy spotify cards at the local supermarket, i'm sure in other countrys as well. She bought the giftcard and the cashier got her a receipt back. Now i wanted to update my spotify to premium but non of the codes on the receipt does work. I'm worried that they got her the wrong paper back. So my question is, does someone know if this is alright or i need to get a proper card? thank you! 🙂

[Maxim]

Hey @Laura4893,

Unfortunately, neither prepaid cards nor Spotify gift cards can be used as a valid payment method for this offer.

You can claim the offer using a recurring payment method, and after the three months, you should be able to redeem the Gift Card. 🙂